Academic Records & Academic Grievances
The Registrar's Office is responsible for ensuring the integrity, security and privacy of all academic records. The office is also responsible for the administration of the Family Education Rights and Privacy Act (FERPA).
Students have the right to request an amendment to their education records that they believe is inaccurate. While a school is not required to amend education records in accordance with a student's request, the school is required to consider the request. A student who wishes to ask the University to amend a record should write the school official responsible for the record, clearly identify the part of the record they want changed, and specify why it should be changed. If the University decides not to amend the record as requested, the University will notify the student in writing of the decision and their right to a hearing regarding the request for amendment.
The FERPA amendment procedure only may be used to challenge facts that are inaccurately recorded; it may not be used to challenge a grade, an opinion or a substantive decision made by a school about an eligible student. FERPA was intended to require only that schools conform to fair record-keeping practices and not to override the accepted standards and procedures for making academic assessments, disciplinary rulings or placement determinations. Thus, while FERPA affords students the right to seek to amend education records which contain inaccurate information, this right cannot be used to challenge a grade or an individual's opinion, or a substantive decision made by a school about a student.
Additionally, if FERPA's amendment procedures are not applicable to a student's request for amendment of education records, the school is not required under FERPA to hold a hearing on the matter. Additional information regarding hearing procedures are provided to the student when notified of the right to a hearing.
The University has a Standards of Academic Integrity policy and maintains separate forms to report concerns about plagiarism, copying, use of unauthorized material during testing, altering or misusing documents for academic excuses, cheating, etc. for undergraduate and graduate students.
Follow Undergraduate Student Grievances procedure or Graduate Student Grievances procedure to submit a grievance regarding errors in calculations or recording of grades, failure of faculty to follow University policies on grading and exams, capricious or arbitrary actions that harm a student's academic performance, etc.
Accommodations, Discrimination & Harassment
Students should contact Disability Access and Inclusion Student Services (DAISS) with questions regarding assistance with a disability or to request a reasonable accommodation.
The University at Albany condemns all forms of discrimination and harassment, whether subtle or overt, and expects that all members of the University community join in assuring that all of our community members are accorded the dignity and respect they deserve. If you have encountered harassment or sexual harassment, please use the guidance below to report the incident to the appropriate office.
All reports of sexual harassment should be made to the Office of Equity & Compliance.
Reports of discriminatory harassment alleged against an employee should be made to Office of Equity & Compliance.
Reports of discriminatory harassment alleged against a student should be made to Community Standards.
Other reports of general (non-discriminatory/sexual) harassment — such as bullying, workplace violence, etc. — alleged against an employee should be made to Employee Relations.
Other reports of general (non-discriminatory/sexual) harassment — such as bullying, workplace violence, etc. — alleged against a student should be made to Community Standards.
Contact Athletics's Office of Compliance Services with concerns or questions regarding NCAA rules violations, including, but not limited to, fraudulent activities designed to influence the outcome of sporting activities; improper giving or receiving of gifts; misuses of assets, players, or endorsements; recruiting misconduct; scholarship/financial aid misconduct; etc.
Conflicts of Interest
Please contact the Office of Enterprise Risk Management & Compliance with concerns related to violations of conflict of interest policies and/or the New York State Public Officers Law.
Please contact the Research Foundation with concerns related to violations of conflict of interest policies in research.
Federal regulations require the University provide contact information for filing complaints with its accrediting agency (Middle States Commissioner on Higher Education) and with its state approval or licensing entity (New York State Education Department). Individuals may file complaints regarding a violation of state consumer protection laws, including but not limited to fraud and false advertising; a violation of state law or rule relating to the licensure of postsecondary institutions; and/or complaints relating to the quality of education or other state or accreditation requirements.
To inquire about state accounting rules and regulations, contact the University Controller.
To report concerns about employee theft, revenue/expense misstatement or other instances of potential fraud, contact the Office of Internal Control.
To report an issue with Payment Card Industry Data Security Standard (PCI DSS), contact the Office of Internal Control.
Contact Employee Relations with concerns related to employee conduct, especially those related to compliance with University and New York State policies.
Information & Information Technology
The University is committed to providing an accessible environment for all students, faculty, and staff in compliance with federal and state laws as well as SUNY policy. For questions and concerns, please contact the Electronic and Information Technology Accessibility officer or file a complaint.
Contact the University's Chief Information Security Officer (CISO) with concerns related to scams, phishing or other attempts to steal credentials.
Contact the University's Chief Information Security Officer (CISO) to report computer and/or data breaches.
In compliance with federal law, the University annually discloses campus safety policies and statistics concerning the occurrence of certain crimes reported to the local police agency or any official of the institution who has "significant responsibility for student and campus activities" (also known as Campus Security Authorities).
Contact the University Police Department or the Internal Control Hotline with concerns regarding the act of stealing — specifically, taking or removing of University or another's personal property. This also includes concerns or questions related to theft of intangible property and the improper disposal of University-owned equipment.
Contact the Office of Regulatory and Research Compliance with concerns about any violation of laws or policies regarding the ethical care and use of animals in research.
Contact the Pre-Award and Compliance System with concerns regarding the reporting of significant financial interest or other potential conflicts of interest.
Contact the Office of Regulatory and Research Compliance with concerns about any violation of laws or policies regarding research involving human beings.
Contact the Office of Innovation Development and Commercialization with questions or concerns regarding any unauthorized or inappropriate use, misappropriation or disclosure of intellectual property belonging to the University or any University customer, supplier or business partner, including, without limitation, any intellectual property protected under any U.S. or other laws relating to copyrights, patents, or trade secrets.
Contact the Office of the Vice President for Research & Economic Development with concerns regarding fabrication, falsification, plagiarism or other practices that seriously deviate from those commonly accepted within the academic community for proposing, conducting and reporting on research.
Safety, Codes & Environmental Health
Contact Code Administration with concerns related to unsafe physical conditions and potential hazards in University buildings or grounds that may pose danger to individuals or property, such as tampering with fire alarms or sprinklers, overloaded electrical outlets, blocked exits or staircases, etc.
Contact the Office of Environmental Health & Safety with concerns regarding lab safety.
Contact the Office of Environmental Health & Safety with concerns regarding radioactive materials.
Contact the Office of Environmental Health & Safety and the Office of Risk Management & Compliance with concerns regarding safety and health, such as slipping or tripping hazards, poorly maintained equipment or machinery, unsafe use of equipment, exposure to hazardous chemicals, discomfort or pain due to improper office work station set up, etc.