Information Technology Services Units
Architecture, Applications, and Infrastructure
Architecture, Applications, and Infrastructure
Nancy Beck, Director
Leads architectural and technical standards, including IT strategy and governance, AI development, application operations, and application development. Oversees the University Data Center, network, storage, servers and databases, and other technical management areas.
Business Alignment
Business Alignment
Brian Heaton, Interim Director
Develops and maintains strong relationships and partnerships with University divisions, colleges and schools to understand business objectives, define shared visions, and shape technology needs and opportunities that articulate business value and align with strategic goals.
Central Business Office
Central Business Office
Sandy Doherty, Central Business Office Manager
Oversees the administrative and financial management processes that support the organization, including the ITS budget, HR, procurement, and asset management functions. This includes streamlining processes, assuring consistency across the organization, and continuous improvements to administrative management.
Information Security
Information Security
Jim Bole, Chief Information Security Officer
Oversees the development, implementation and operation of a comprehensive, enterprise-wide security strategy and program for the University. This includes efforts for protecting the confidentiality, integrity and availability of institutional data.
Service Management
Service Management
Brian Heaton, Interim Director
Leads the strategy, operations, and continuous improvement of service request fulfillment, incident management and other end-user support processes across ITS. This ensures the delivery if reliable, efficient and customer-centered services through consistent, well-managed workflows, a comprehensive service catalog and a high-performing Service Desk.
Strategic Communications
Strategic Communications
Lisa Trubitt, Assistant CIO for Strategic Communications
Oversees the development and implementation of strategies that build awareness and articulate the value of technology services to the University community. This includes creating a consistent voice for the organization, along with the protocols, standards and tools to support communication efforts and strategies.