Contact the Registrar’s Office

Chat Options: Click the chat icon in the lower right of your screen to get started. 

  • Live Chat: Live chat with our staff from 8 a.m. to 12 p.m. (noon) and 1 to 4 p.m. Monday through Friday.
  • Chat Bot: Our chat bot is available 24/7. Minerva can answer questions about our services and can even access your student record (with authentication) and give you personalized feedback on a variety of topics, such as holds, registration appointments, class locations and more.
     

Email: Email [email protected] with general questions.  

  • If you have questions related to degrees, degree audits and diplomas, please email [email protected]

  • Faculty and staff members with questions regarding the Schedule of Classes should email [email protected].  
     

Phone Calls: Call us at 518-442-5540 between 10 a.m. and 2 p.m. Monday through Friday. 

Zoom Appointments: Undergraduate students can make Zoom appointments through the EAB: Advising & Student Success portal

In-person Office Hours: The Registrar’s public service counter (Campus Center, B52) is open from 10 a.m. to 2 p.m. Monday through Friday.

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View our Staff Directory.

 

Note: Employers, background screening firms, and other third-party entities should visit our Services for Third-party Entities page for information on degree and enrollment verification.