Contact Us

Contact the Registrar’s Office 

Chat Options: Click the chat icon in the lower right of your screen to get started. 

  • Live Chat: Live chat with Registrar's Office staff from 8 a.m. to 12 p.m. and 1 p.m. to 4 p.m. Monday through Friday.
  • Chat Bot: The Registrar's Office chat bot is available 24/7. Minerva can answer questions about our services and can even access your student record (with authentication) and give you personalized feedback on a variety of topics, such as holds, registration appointments, class locations and more.

Email: Email [email protected] with general questions.  

  • If you have questions related to degrees, degree audits and diplomas, please email [email protected]
  • Faculty and staff members with questions regarding the Schedule of Classes should email [email protected].  

Phone Calls: Call the Registrar's Office at 518-442-5540 between 10 a.m. and 2 p.m. on Mondays, Wednesdays, and Fridays. 

Online Appointments: Zoom and/or Teams appointments are available upon request (email [email protected] to schedule). 

In-person Office Hours: Visit our public service counter between 10 a.m. and 2 p.m. on Tuesdays and Thursdays. The Registrar's Office is located in Campus Center B-52.

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Our Staff 

University Registrar: Karen Chico Hurst 

Records & Enrollment Services: 

  • Sydney Faught, Associate Registrar 
  • Christy Jerome, Assistant Registrar
  • Deirdre Leo, Assistant Registrar

Degree Services: 

  • Melissa Powers, Associate Registrar 
  • Kelcie Kuehner, Assistant Registrar 
  • Rachael French, Assistant Registrar 
  • Patrizia Caiazza, Assistant Registrar 

Scheduling, Grading & Curriculum Services:  

  • Jessica Lansing, Associate Registrar
  • Mary Beth Murnan, Assistant Registrar
  • Jennifer Austen, Assistant Registrar 
  • Crystal Pizarro, Assistant Registrar 
  • Jennifer Stabler, Assistant Registrar 
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