Safety & Emergencies

In an emergency, immediately call the University Police Department by dialing 911 on a campus phone or 518-442-3131 on a cell phone. 

What’s on this page?

 

University Health & Safety Resources 

Find a brief description of each office or program, as well as their phone number and a link to their website, below. 
 

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UAlbany Alert

UAlbany Alert is the official platform for the University to communicate emergency information — including weather-related class delays and closures — to the entire campus community. 

Current UAlbany students and employees can register for UAlbany Alert by logging into MyUAlbany and selecting "UAlbany Alert" in the “Self-Service” area.  

Your UAlbany email address is registered by default but you can add your personal email address and phone number and/or another person’s email address and phone number. 

We highly encourage all UAlbany students and employees to register their cell phone numbers to ensure they receive notifications in a timely fashion. 

Once you’ve signed up, our system will send emails, text messages and voice messages to your registered email addresses and phone numbers.

COVID-19 Information

The University’s COVID-19 website outlines our health and safety rules, surveillance testing program and what the University is doing to protect our community’s health. 

Current students and employees can call our COVID-19 hotline (518-442-2683) from 9 a.m. to 5 p.m. Monday through Friday. Students should call the University Police Department (518-442-3131) during off hours. 

University Police Department

The University Police Department (UPD) serves all three of UAlbany’s campuses, with a focus on community policing. UPD is available 24 hours a day, 365 days year. 

In an emergency, immediately call the University Police Department by dialing 911 on a campus phone or 518-442-3131 on a cell phone. 

Five Quad Volunteer Ambulance Service

Five Quad Volunteer Ambulance Service is a New York State certified ambulance agency operated by UAlbany students.  

Five Quad provides Basic Life Support 24 hours a day, seven days a week, during the fall and spring semesters. They respond to calls within a five-mile radius of UAlbany's Uptown Campus. 

In an emergency, immediately call University dispatchers by dialing 911 on a campus phone or 518-442-3131 on a cell phone. 

Student Health Services (SHS)

Student Health Services (SHS) offers student-centered quality health care, testing and pharmacy services to all UAlbany students.  

Call SHS at 518-442-5454 with general inquires. To make an appointment, call 518-442-5229 during business hours. 

Counseling & Psychological Services (CAPS)

Counseling and Psychological Services (CAPS) provides individual and couples counseling, group counseling, psychiatry, consultation and referrals to all UAlbany students.  

Contact CAPS at 518-442-5800 or [email protected] to get started.

Middle Earth Peer Assistance Program & Hotline

The Middle Earth Peer Assistance Program operates a student-run, after-hours hotline when classes are in session. Conversations with their trained student volunteers are private. 

Call the Middle Earth Hotline at 518-442-5777

Advocacy Center for Sexual Violence

The Advocacy Center for Sexual Violence works with students who have experienced any form of sexual violence (sexual assault, intimate partner violence, sexual exploitation, stalking, sexual harassment), no matter when or where it occurred.  

Please call the office at 518-442-2273 and we will put you in direct contact with an advocate who can assist you. You can also email our director, Carol Stenger, at [email protected]. We are here to help. 

The Office of Equity and Compliance is open virtually to accept and investigate any Title IX sexual violence complaints by phone at 518-442-3800 or via e-mail at [email protected].   

Purple Pantry

The Purple Pantry is open to all students, faculty and staff. It’s stocked with a variety of non-perishable foods, fresh produce and toiletries.  

Visit the Purple Pantry website to get started. You can also contact the Dean of Students’ Office, which runs the pantry, with any questions (518-442-5501 or [email protected]). 

Residential Life Offices 

Central Office: 518-442-5875 

Colonial Quad Office: 518-442-5911 

Dutch Quad Office: 518-442-5900 

Empire Commons Office: 518-956-6250 

Freedom Apartments Office: 518-442-5830 

Indigenous Quad Office: 518-442-5940 

Liberty Terrace Office: 518-956-8300 

State Quad Office: 518-442-5920

 

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Alcohol & Drugs

Please review the Policy on the Use of Alcohol in Residence Halls in the Housing License, as well as the student code of conduct, Community Rights & Responsibilities

The following campus offices provide alcohol and drug education programs, as well as alcohol and drug abuse prevention services: 

Good Samaritan 911 Policy 

UAlbany’s Good Samaritan 911 Policy supports students who reach out for assistance in a medical emergency and the students who are provided medical assistance. 

A student who seeks medical treatment for themselves or anyone else who is in immediate medical need will not be subject to disciplinary sanctions related to the violation of using or possessing alcohol or other drugs. 

The same is true for a student who is given emergency medical attention and for a student organization that seeks medical treatment for someone in immediate medical need. 

This policy applies whether the emergency occurs on or off campus. 

Learn more about the Good Samaritan 911 Policy. 

 

Statement on Medical Marijuana

While prescribed use of marijuana for medical purposes has been authorized in several states, the Drug Free Schools and Communities Act, a Federal law, still classifies marijuana as an illegal substance and requires that schools prohibit it on campus. Therefore, in compliance with Federal law, the University At Albany does not permit possession, use, or distribution of marijuana in any form, for any purpose, on campus.

Residential students with a prescription should be advised to speak with their health care professional to discuss alternatives. The Student Health Center will not approve any request for an accommodation to possess or use marijuana.

 

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Fire Safety 

The University at Albany maintains a high level of fire safety in all buildings through a combination of fire protection systems, fire safety policies, staff training and enforcement of safety procedures. 

  • Each room is equipped with a smoke detector. These detectors are hard-wired and do not rely on batteries. 

  • The four main quadrangles are made of heavy-duty Type 1 concrete construction with compartmentalized suites and bedrooms. The stairwells are separated from the rest of the building by two-hour fire resistive construction. 

  • All suite and corridor doors are “fire doors.” Most corridor doors are equipped with magnetic hold open devices. When the building alarm is tripped, these magnetic devices are deactivated thus forcing the doors closed. Once closed, the “fire doors” prevent fire and smoke from spreading from its point of origin. In essence, these doors separate suites from one another, and hallways from other halls and stairwells, maintaining a safe means of egress. 

  • Smoke and heat detection devices are in common areas/hallways. 

  • There are portable fire extinguishers on every floor. 

  • The towers have standpipe connections on every other floor. In the event of a fire, standpipes are utilized by the fire department to connect fire hoses directly to a water supply. 

  • Upholstered furniture in all residence halls is treated with Cal 133 fabric treatment that is fire retardant. Mattresses are treated with Cal 129 fabric treatment that is fire retardant. 

  • Sprinklers are in basements, electrical and janitorial closets in original construction buildings. 
     

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Sprinklers

Sprinkler systems are installed throughout our newly renovated buildings, including student rooms. Those buildings are: 

  • State Quad: Melville, Steinmetz, Tappan and Whitman Halls 

  • Indigenous Quad: Mohawk Tower and Montauk, Oneida, Onondaga, Seneca  and Tuscarora Halls  

  • Dutch Quad: Beverwyck, Ryckman, Schuyler, Ten Broeck and Van Rensselaer Halls 

  • Colonial Quad: Hamilton, Herkimer and Johnson Halls 

  • University Apartments: Empire Commons and Liberty Terrace 

Freedom Apartment buildings have a sprinkler in the entryway to each apartment.  

Fire Alarms

In an addressable system, each fire alarm device has its own address. If a fire alarm is activated, the fire alarm panel displays the device’s exact location.  

All buildings on Indigenous, Dutch, Colonial, Alumni and State Quads have addressable fire alarm systems.  

All apartments in Freedom Apartments, Empire Commons and Liberty Terrace have addressable devices. 
 

Fire Alarm Project 

The Fire Alarm Project aimed to bring UAlbany into compliance with the December 2002 Trustees’ resolution, as defined by the Dean of Students in 2005, to install an integrated and fully addressable fire/smoke detection system. 

The Fire Alarm Project used existing campus fiber optic strands to the Uptown Campus heating plant control room to allow addressable signals to be monitored from two University locations: the heating plant and University Police Department offices.  

Detection devices were installed to detect any fire -elated anomalous conditions in suites/bedrooms. These devices provide an alarm notification to an initiating device actuation. Audible horns, bells and speakers are in the building. Each lobby of every building has a new fire alarm control panel that transmits the exact location of the alarm.  

The project was completed in all residence halls in 2010. Additional fire safety information can be found in the Annual Security and Fire Safety Report

This notice is completed and distributed in compliance with the New York State Kerry Rose Fire Sprinkler Notification Act. 

§6438 of New York State Education Law requires notification of fire safety standards and measures in all college-owned or college operated housing. The above information is provided to facilitate compliance. 

 

Bed Bug Protocol 

While UAlbany has not experienced many problems with bedbugs, it is important that all students are familiar with the issue and what they should do if they suspect they may have bed bugs. 

If you think you have bed bugs, call your housing area’s office right away.  

Providing you with a healthy living environment is a top priority for the Department of Residential Life. Our staff will do everything to help minimize the impact of this problem on your academic experience. 
 

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What are bed bugs?

Bed bugs are small, flat, oval insects. They are about a quarter inch long and visible to the naked eye, if you look for them. They are very resilient and can live for more than 18 months without feeding.  

Bed bugs typically come out at night. During the day, they hide in dark crevices — like in bed frames, in mattresses, behind picture frames, in piles of clothes and in other areas where they would be difficult to detect.  

Bed bugs travel very easily in luggage. They are not uncommon in hotels, hospitals and, if you’re not careful, college residence halls. 

For more information, visit the federal Environmental Protection Agency’s Bed Bugs Guide

What to Do If You Suspect Bed Bugs 

Usually, the first sign that bed bugs are present in your bedroom, suite or apartment is when you or your roommates/suitemates notice bites appearing on your skin. 

It is very important that you take immediate action. University staff will help you address this problem as quickly as possible.  

Please follow these steps to ensure the issue is handled efficiently and effectively: 
 

Step 1: Call your quad or apartment complex’s office immediately.

Residential Life staff members are trained to respond to reports of possible bed bugs. Find your housing area’s office phone number.

We will immediately call the University’s licensed pest control agent, who will determine if bed bugs are the actual source of the bites. 

Once the extent of the infestation is determined, the University may call in an outside pest control contractor, who will establish the best plan of action. 

Step 2: Treat your insect bites.

Bed bug bites may itch longer than other insect bites. Itching usually stops after seven days but can last up to two weeks. Just like other bites, severity and duration varies by person. 

Use an antihistamine, such as Benadryl, or apply an over-the-counter topical steroid cream to relieve itching. 

If you are concerned about a secondary bacterial infection (symptoms may include spreading redness, pain in addition to itching, or fever), seek medical care. 

To make a Student Health Services (SHS) appointment, call 518-442-5229 during business hours. 

Step 3: Clean your belongings and space.

If we determine your room, suite or apartment has bed bugs, you will be asked to do the following: 
 

Bag and wash all your bedding and clothing in hot water.  

Washing items in hot water and drying them in the hot dryer will ensure that bed bugs are totally removed.  

Residential Life staff will supply you with the bags and arrange for you to have access to the laundry room.  

If something cannot be washed, it should be placed in a dryer at the high setting for 30 minutes. 

Once laundering is completed, items should be stored in a clean plastic bag. Discard the dirty bags you used to move your belongings to the laundry room. 
 

Remove any clutter in your room. 

This includes any piles of papers and books. Discard any unneeded items in supplied garbage bags for trash removal.  

It’s important that items are removed in the correct fashion so that the problem is not inadvertently spread into the halls or other areas. 
 

Make insurance claims, if necessary. 

Typically, all items in your room can be cleaned. There should be no need to throw away anything of value.  

If you do lose any belongings, we recommended you file a claim with your renter’s or homeowner’s insurance. The University is not liable for any loss of personal property. 

Step 4: Follow the instructions of the Pest Control Technician.

Once you’ve completed Step 3, a pest control technician can perform a detailed inspection of your mattress, bed frame and other nesting sites in the area 

The technician may decide to use a special vacuum cleaner equipped with a HEPA filter to physically remove any visible bed bugs. The technician may then apply a pesticide into cracks and crevices where these pests are known to nest.  

Your mattress will be replaced by the University and the bed frame will be treated with a pesticide. Sequential follow-up treatments may be required because every single bed bug may not be found and treated during the initial visit.