Student Health Services

Student Health Services supports the academic performance and lifelong wellness of University at Albany students by providing compassionate, student-centered, quality health care, which is inclusive and respects the uniqueness of each individual.


Due to required maintenance in the Health and Counseling Services Building, Student Health Services (including the pharmacy) will be completely virtual Monday, November 30, 2020 through Friday, December 4, 2020. There will be no COVID testing. Please visit New York State Department of Health for other testing sites.

Based on guidance from the Centers for Disease Control and Prevention (CDC), the American College Health Association and the New York State Department of Health, all initial appointments at Student Health Services (including those for non-COVID-19 related concerns) should be by telemedicine. Following a telemedicine session, an in-person appointment may be scheduled if the clinician determines it is necessary. No walk-ins, please.

For telemedicine appointments: (518) 442-5229
For general questions: (518) 442-5454 or email

If you are a student experiencing COVID-19 symptoms:
  • Call (518) 442-5229 to schedule a telemedicine appointment and/or a testing appointment. Same day appointments are often available.
  • If COVID-19 is suspected and the clinician determines the student’s situation is urgent, SHS will assist in arranging transport to a local emergency room.
  • If COVID-19 is suspected but the student’s situation is not urgent, a testing appointment will be made for the same day (or next available). The student will be required to isolate until results are returned:
    • For on-campus residential students, SHS will alert UAlbany Emergency Management  to arrange for transportation to the University’s isolation/quarantine housing.
    • An off-campus student must isolate in their room/housing until results are returned.

COVID-19 PCR Testing is being offered to UAlbany students via the North Shore Laboratory collection site in the Health and Counseling Building:

    • By appointment only - call 518-442-5229
    • Please bring insurance information and student ID as testing is billed to insurance.
    • Please wear a mask while inside the Health and Counseling Building

Please visit New York State Department of Health for other testing sites.

For more information about COVID-19 protocols at the University, please visit the COVID-19 Health & Safety webpage.

An after-hours nurse hotline (FoneMed) is available to all registered UAlbany students for urgent (non-emergency) medical advice by calling 518-442-5454 when Student Health Services is closed. Please note that this is an outside service and cannot provide information on SHS administrative matters.

For EMERGENCIES, call 911 or UPD at (518) 442-3131. 
If you are experiencing severe symptoms including high fevers, severe cough, or shortness of breath, advise the dispatcher of your symptoms and any concerns about COVID-19.


FLU VACCINATION: Getting a flu vaccine is more important than ever. The UAlbany scheduled Flu Clinics are finished for the year. Please visit the Vaccine Finder link to identify where you may receive the flu vaccine.