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Contact Us

Answers to the most common financial aid and billing questions:





Customer Service Telephone Hours



Telephone (518) 442-3202 Open Close
Monday 9:00am 4:00pm
Tuesday 9:00am 4:00pm
Wednesday 9:00am 4:00pm
Thursday 9:00am 4:00pm
Friday 10:30am 3:30pm


Customer Service Lobby/Walk In Hours



Campus Center G-25
Open Close
Monday 8:30am 4:00pm
Tuesday 8:30am 4:00pm
Wednesday 8:30am 4:00pm
Thursday 8:30am 4:00pm
Friday 10:30am 4:00pm


Financial Aid Office Email - fao@albany.edu