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Contact Us

The Virtual Office of Financial Aid

The Virtual Office of Financial Aid is open for business.

While staff in the Office of Financial Aid are not physically present in the office, you may contact us at fao@albany.edu. We will answer inquiries and make arrangements to serve your needs.

We are taking every reasonable step to help slow the spread of the COVID-19 virus to protect the health and safety of our students, faculty, staff, and families. We thank you for your patience while we continue to serve you in alternate ways.

Please continue to monitor our COVID-19 information web page, which contains all communications sent to our University community, as well as regular updates.

Answers to the most common financial aid and billing questions: