What is an authorized user account?
Authorized user accounts allow students to give parents, guardians and other designees access to their student account information on UAlbany’s E-Pay website.
Parents, guardians and other designees can then use their authorized user account to view and pay their student’s bill, set up a recurring payment or enroll the student in a payment plan.
Authorized users receive emails when bills are ready to be viewed and can also sign up for text message reminders.
How do I set up an authorized user account?
Students should sign into E-Pay, click the “Authorized Users” tab and follow the provided instructions.
Once the student creates an authorized user account, their designee will receive two emails – one with their username and another with their password for the E-Pay website.
Visit our Get Started with E-Pay page to learn about your online payment options, as well as how to resolve unpaid balances and appeal late fees.
Contact Student Financial Services at [email protected] or 518-442-3202 with any questions or concerns.