Set up an authorized user

What is an authorized user account? 

Authorized user accounts allow students to give parents, guardians and other designees access to their student account information on UAlbany’s E-Pay website

Parents, guardians and other designees can then use their authorized user account to view and pay their student’s bill, set up a recurring payment or enroll the student in a payment plan.

Authorized users receive emails when bills are ready to be viewed and can also sign up for text message reminders. 


How do I set up an authorized user account? 

Students should sign into E-Pay, click the “Authorized Users” tab and follow the provided instructions. 

Once the student creates an authorized user account, their designee will receive two emails – one with their username and another with their password for the E-Pay website. 

Visit our Get Started with E-Pay page to learn about your online payment options, as well as how to resolve unpaid balances and appeal late fees. 

Contact Student Financial Services at [email protected] or 518-442-3202 with any questions or concerns. 


How to Set up an Authorized User