What Are the Phases of Emergency Management?

A group of first responders gather next to a line of fire engines to plan an emergency response.

 

Natural disasters, cyberattacks, viral outbreaks and other emergencies can be devastatingly destructive, and are generally not preventable. The four phases of emergency management (EM) serve as a guide for professionals on what to do before, during and after incidents, giving communities the tools they need to reduce and address the damage from an emergency incident. 

Prospective emergency management professionals can explore these four phases through a degree program in emergency management, discovering how each can be effective and how they are interconnected. 
 

What Is Emergency Management?

Emergency management refers to the methods that individuals, families, communities, organizations and governments use to prepare for and come back from a disaster. Emergency management workers protect people, property and the environment in a crisis. These professionals foster resilience in their communities by providing community members with the knowledge and resources necessary to prepare for, combat and respond to emergencies. 
 
 

What Are the 4 Phases of Emergency Management?


The four phases of emergency management help individuals and organizations properly equip themselves in case of emergencies, minimize hazards and loss when they occur, and repair any damage they cause. The interconnected phases of emergency management are explored below with examples provided for each.
 

1. Mitigation

1. Mitigation

Mitigation refers to the measures taken to prevent hazards from evolving into emergencies. This phase also aims to minimize loss when unavoidable disasters do occur. These measures can significantly reduce damage and repair costs following natural disasters.

A key aspect of mitigation is risk analysis. Risk analysis requires identifying and quantifying the hazards involved in a potential emergency. 

Examples of mitigation include:

  • Governing bodies enforcing proper zoning and building codes to promote safe infrastructure
  • Businesses implementing two-factor authentication to prevent cyberattacks
  • Construction companies building homes with elevated structures in areas that experience floods to minimize home damage
  • Communities administering awareness programs that communicate with the public about public health hazards and natural disaster risks
     

2. Preparedness

2. Preparedness

Preparedness is concerned with how individuals and organizations handle emergencies when they occur. This phase involves cyclical planning, organizing, exercising, evaluating and training for disaster response.

Separate from mitigation, preparedness focuses on assembling the tools necessary to best respond to emergencies. Successful preparedness can have a significant influence on the final two of the four phases of emergency management.

Examples of preparedness include:

  • Schools completing fire, hurricane and active shooter drills
  • Homeowners investing in emergency tool kits, safe rooms and disaster insurance to protect themselves and minimize their repair costs
  • Companies outlining emergency action plans (EAPs) and sharing them with their employees, promoting safe work practices and ensuring workers know what to do in an emergency situation
     

3. Response

3. Response

The response phase centers on the actions taken as an emergency unfolds. Quick and efficient responses can save lives, reduce damage and repair costs, and minimize suffering.

The response phase often involves calling on assistance from local emergency services and first responders. Quality communication is vital in this phase, as relaying accurate information during high adrenaline scenarios can impact the efficiency of the response mobilization.

Examples of the response phase in action include:

  • Calling firefighters or police officers to the scene of an emergency
  • Initiating a family or workplace emergency action plan
  • Evacuating the space or area that has become hazardous 
  • Opening emergency care shelters and medical centers for those in need
     

4. Recovery

4. Recovery

The recovery phase is about assessing and addressing the loss and damage after emergencies strike. 

During the recovery phase, communities determine the necessary steps and estimated costs to restore the conditions of their environment. Successfully executing the first three emergency management phases can mean that recovery is quicker and requires fewer resources.

There are a broad range of approaches to recovering after an emergency. While short-term recovery focuses on immediate needs that may require few resources, such as providing proper medical attention and care to those who are hurt, long-term recovery often requires significant investment, such as the rebuilding and economic restoration of a community.
 


Required Skills to Work in Emergency Management

Sought-after skills in emergency management professional candidates include the following:

  • Communication skills: EM professionals must be able to clearly convey emergency preparedness recommendations and action plans to a range of audiences. 
  • Interpersonal skills: EM workers interact with a broad range of society. These professionals should be skilled at working with others and be able to earn the trust of leaders and stakeholders in their communities.
  • Decision-making skills: EM professionals are faced with difficult decisions in stressful situations. The ability to make well-informed choices quickly while under intense pressure is a necessity in the field. 

How to Gain Emergency Management Skills

How to Gain Emergency Management Skills

Earning a degree in emergency management is one way to establish a foundation in the knowledge and skills needed in the field. Another is to train for a volunteer community emergency response team to gain real-world experience, and potentially access work opportunities.

Entry-level positions such as public safety dispatcher and emergency management coordinator are typically found in government bodies, health care facilities and nonprofit organizations.
 


Launch a Career in Emergency Management at the University at Albany

A career in emergency management is not only rewarding for its impact on community safety and well-being, it also is likely to offer a secure future as these professionals continue to be in demand across the country. 

As climate change contributes to the frequency and severity of natural hazards, professionals capable of using phased emergency management strategies will be needed to plan for and to prepare communities for increasingly dangerous events. UAlbany’s Bachelor of Science in Emergency Management and Homeland Security program teaches students how to lead before, during and after disasters take place. 

With core courses covering topics such as cybersecurity and emerging technology, protecting communities and infrastructure, and leadership and ethics, the emergency management and homeland security bachelor’s program at UAlbany is designed to provide students with the skills necessary to assess risks and vulnerabilities and mitigate community hazards. 

Learn more about how the flexible online or on-campus EM program at UAlbany can set you on the path toward your professional goals.