Obtaining and Replacing Your UAlbany ID Card

Your UAlbany ID Card provides access to residence halls, fitness centers, meal plans, Discount Dollars, vending machines, Munch Money, Podium, library services and UAlbany bus services.

For your protection, your UAlbany ID Card can only be used by you. Purchases made with your UAlbany ID Card that exceed $25, will require a second form of photo identification.

Please note that the processes for ordering a UAlbany ID Card have been adjusted due to COVID-19, while the ID Card Office operates virtually. Click the drop down items below to find out more details on how to order a new or replacement ID Card.

For questions please contact the ID Card office at [email protected] or at (518) 442-5989

STEP 1- Submit your ID Card photo for approval

  1. Go to UAlbanyID.com and log in using your NetID and password
  2. Select ‘myPhoto’
  3. Follow instructions to upload an official form of photo identification (e.g. driver’s license or passport) and a current photo
  4. Select ‘Done’ when complete. Keep an eye out for an acceptance or rejection email concerning your photo. 

You MUST order your ID Card- Once you receive an acceptance notification email regarding your photo, proceed to Step 2 and order your ID card.

STEP 2- Order your ID Card- Your first card is complimentary. Just select ‘Free ID Card’ at checkout. 

  1. Go to UAlbanyID.com and log in using your NetID and password
  2. Select ‘New/Replacement ID Card’ *
  3. Select ‘Pickup’ then choose ‘Orientation- Pickup at Res Life Check-In’ from the list
  4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
  5. Choose payment type ‘Free ID Card’ and ‘Pay Now’!

*Selecting ‘New/Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and available at check-in with Residential Life

UAlbany Virtual ID Card available. 
Download the app today! 

Available on the App Store
Available on Google Play

Click here for installation instructions

Mobile ID Dining & Bookstore Transaction Instructions

  1. Open CBORD Mobile ID App
  2. Tell cashier which plan you would like to use
  3. Present the QR code to the register scanner

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email [email protected].

Please Note: A physical ID card is only needed to access the Library, attend classes on the Downtown Campus, ride CDTA to campus, or use your ID Card in vending machines or print/copy machines on campus.  

Step 1- Submit your ID Card photo for approval

  1. Go to UAlbanyID.com and log in using your NetID and password
  2. Select ‘myPhoto’
  3. Follow instructions to upload an official form of photo identification (e.g. driver’s license or passport) and a current photo
  4. Select ‘Done’ when complete. Keep an eye out for an acceptance or rejection email concerning your photo. 

You MUST order your ID Card- Once you receive an acceptance notification email, proceed to Step 2 and order your ID card.

Step 2- Order your ID Card- Your first card is complimentary. Just select ‘Free ID Card’ at checkout. 

  1. Go to UAlbanyID.com and log in using your NetID and password
  2. Select ‘New/Replacement ID Card’ *
  3. Select pickup or delivery method and select/enter address accordingly
  4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
  5. Choose payment type ‘Free ID Card’ and ‘Pay Now’!

*Selecting ‘New/Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and mailed to the address provided when ordering.  Standard USPS mail delivery times apply.

UAlbany Virtual ID Card available.
Download the app today!

Available on the App Store
Available on Google Play

Click here for app installation instructions

Mobile ID Dining & Bookstore Transaction Instructions

  1. Open Mobile ID
  2. Tell cashier which plan you would like to use
  3. Present the QR code to the register scanner

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email [email protected].

STEP 1- Submit your ID Card photo for approval

  1. Go to UAlbanyID.com and log in using your NetID and password
  2. Select ‘myPhoto’
  3. Follow instructions to upload an official form of photo identification (e.g. driver’s license or passport) and a current photo
  4. Select ‘Done’ when complete. Keep an eye out for an acceptance or rejection email concerning your photo. 

You MUST order your ID Card- Once you receive an acceptance notification email, proceed to Step 2 and order your ID card.

STEP 2- Order your ID Card- Your first card is complimentary. Just select ‘Free ID Card’ at checkout. 

  1. Go to UAlbanyID.com and log in using your NetID and password
  2. Select ‘New/Replacement ID Card’ *
  3. Select pickup or delivery method and select/enter address accordingly
  4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
  5. Choose payment type ‘Free ID Card’ and ‘Pay Now’!

*Selecting ‘New/Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and distributed as per your selection when ordering:

On-Campus: delivered to departmental mailrooms listed under on-campus delivery.  Delivery usually occurs the following business day if ordered before 3pm.

Off-Campus: mailed to address provided when ordering. Standard USPS mail delivery times apply.

You will receive important instructions to immediately install your Mobile ID which can be used immediately for almost everything including transactions and Employee Door Access (door access is not available to students).

UAlbany Virtual ID Card available.
Download the app today! 

Available on the App Store
Available on Google Play

Click here for app installation instructions

Mobile ID Employee Door Access Instructions

  1. Open Mobile ID
  2. Make sure the correct door is in field below QR code.  You can type in the location number printed on the sticker affixed to the door reader.
  3. SWIPE your virtual ID card to the right
  4. When GO has completed (may take several seconds) the door will unlock and you must enter immediately (8 seconds)

NOTE:  If you select CHOOSE next to the door location field you can select other doors and hit GO.  You must be immediately outside the door for this to work.

You must be granted access privileges to the door you are trying to open. Please speak with your department head if you have any specific questions regarding access to spaces with your ID Card. 

Mobile ID Dining & Bookstore Transaction Instructions

  1. Open Mobile ID
  2. Tell cashier which plan you would like to use
  3. Present the QR code to the register scanner.

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email [email protected].

Order your replacement ID Card- 

  1. Go to UAlbanyID.com and log in using your NetID and password
  2. Select ‘New / Replacement ID Card’ *
  3. Select "Set On-Campus Location" and enter your on-campus delivery location and mailbox number.
  4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
  5. Choose payment type and ‘Pay Now’!

*If selecting ‘New / Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and delivered to your on-campus mailbox. Delivery usually occurs the following business day if ordered before 3pm.

IF YOUR CARD IS DAMAGED OR NOT WORKING:

Please email [email protected] with a photo of your current ID Card and your on-campus address or off campus mailing address. It must be your most current card and show signs of normal wear and tear to qualify for a replacement free of charge. The ID Card office will notify you when your replacement card has been printed and placed in campus mail.

UAlbany Virtual ID Card available. 
If you have not done so already, download the app today!

Available on the App Store
Available on Google Play

Click here for installation instructions

Mobile ID Dining & Bookstore Transaction Instructions

  1. Open Mobile ID
  2. Tell cashier which plan you would like to use
  3. Present the QR code to the register scanner

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email [email protected].

Please Note: A physical ID card is only needed to access the Library, attend classes on the Downtown Campus, ride CDTA to campus, or use your ID Card in vending machines or print/copy machines on campus.  

Order your replacement ID Card- 

  1. Go to UAlbanyID.com and log in using your NetID and password
  2. Select ‘New/Replacement ID Card’ *
  3. Select pickup or delivery method and select/enter address accordingly
  4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
  5. Choose payment type and ‘Pay Now’!

*Selecting ‘New/Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and mailed to the address provided when ordering. Standard USPS mail delivery times apply.

IF YOUR CARD IS DAMAGED OR NOT WORKING:

Please email [email protected] with a photo of your current ID Card and your on campus address or off campus mailing address. It must be your most current card and show signs of normal wear and tear to qualify for a replacement free of charge. The ID Card office will notify you when your replacement card has been printed and placed in campus mail.

UAlbany Virtual ID Card available.
If you have not done so already, download the app today! 

Available on the App Store
Available on Google Play

Click here for installation instructions

Mobile ID Dining & Bookstore Transaction Instructions

  1. Open Mobile ID
  2. Tell cashier which plan you would like to use
  3. Present the QR code to the register scanner

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email [email protected].

Order your Replacement ID Card- 

  1. Go to UAlbanyID.com and log in using your NetID and password
  2. Select ‘New / Replacement ID Card’ *
  3. Select delivery method and enter destination accordingly
  4. Select ‘Add Item’ then go to ‘My Cart’ to checkout
  5. Choose payment type and ‘Pay Now’!

*Selecting ‘New/Replacement ID Card’ brings you to the log in screen again, please log in and navigate to ‘Order’ from the menu in the top banner, then select ‘ID Card Office’ from the list.

Your card will be printed and distributed as per your selection when ordering:

On-Campus: delivered to departmental mailrooms listed under on-campus delivery. Delivery usually occurs the following business day if ordered before 3pm.

Off-Campus: mailed to address provided when ordering. Standard USPS mail delivery times apply.

You will receive important instructions to immediately install your Mobile ID which can be used immediately for almost everything including transactions and Employee Door Access (door access is not available to students).

IF YOUR CARD IS DAMAGED OR NOT WORKING:

Please email [email protected] with a photo of your current ID Card and your on campus address or off campus mailing address. It must be your most current card and show signs of normal wear and tear to qualify for a replacement free of charge. The ID Card office will notify you when your replacement card has been printed and placed in campus mail.

If you have a temporary ID Card, please return that to the office that issued it or the ID Card Office via campus mail after you have activated your new ID Card.

UAlbany Virtual ID Card available. 
Download the app today! 

Available on the App Store
Available on Google Play

Click here for Installation Instructions

Mobile ID Employee Door Access Instructions

  1. Open Mobile ID
  2. Make sure the correct door is in field below QR code.  You can type in the location number printed on the sticker affixed to the door reader.
  3. SWIPE your virtual ID card to the right
  4. When GO has completed (may take several seconds) the door will unlock and you must enter immediately (8 seconds)

NOTE:  If you select CHOOSE next to the door location field you can select other doors and hit GO.  You must be immediately outside the door for this to work.

You must be granted access privileges to the door you are trying to open.  Please speak with your department head if you have any specific questions regarding access to spaces with your ID Card. 

Mobile ID Dining & Bookstore Transaction Instructions

  1. Open Mobile ID
  2. Tell cashier which plan you would like to use
  3. Present the QR code to the register scanner

NOTE:  If the code does not work, refresh the app.

If you have any difficulties or questions, please email [email protected].

When a Temporary ID Card is issued the person will receive an automatic email with replacement instructions or may follow the instructions for returning/existing students and employees. A replacement must be ordered within 3 days and activated within 4 more days (A temporary ID Card is active for a total of 7 days). The temporary ID Card must then be returned to the office where it was issued.