ITS Staff

Office of the CIO
The Chief Information Officer (CIO) has campus-wide responsibility for IT policies, programs and services and serves as the executive leader of ITS.

Mission: We exist to anticipate and provide sophisticated information technology services that deliver inclusive and engaged user experiences to our community.

Academic & Research Computing Center (ARCC)
Provides core IT services for grant-seeking and funded researchers and their high-performance computing projects.

Mission: We exist to serve as a nexus for academic and research information technology innovation, concentrating on research computing, analytics, visualization, and advanced application with a focus on the overall pan-discipline integrated teaching and research environment.

Client Support Services
The first point of contact and support for students, faculty and staff using University technology resources and facilities. 

Mission: We exist to provide effective user experiences with technology that empowers our University community to communicate, collaborate, and educate. 

Enterprise Application Services (EAS)
Responsible for planning, implementing and managing enterprise-level information system applications for the University.

Mission: We exist to manage and anticipate the ever-changing application and information needs to further the mission of the University at Albany.

Enterprise Infrastructure Services (EIS)
Responsible for the development, implementation and ongoing management of the University at Albany’s IT infrastructure services. The scope of responsibility includes enterprise-level computing, server and storage services; telecommunication (voice and data) services, Data Center services, and related activities.

Mission: We exist to provide secure, robust, and reliable platforms and infrastructure that enable customer-facing IT units to focus on effectively delivering services to the University community.

Educational Technology Center (ETC)
The Center is designed to serve as a focal point for faculty to fuse teaching with technology through an array of services, including learning management systems, video capture, classroom technology support, educational technology consulting, and test scanning. Whether teaching fully online, blended, or in the traditional classroom, ETC will provide faculty at UAlbany with the resources needed to support and assist teaching excellence and innovation.

Mission: We exist to enable the faculty's effectual and innovative use of established and emerging technologies in collaboration with campus partners to inspire pedagogical excellence, academic transformation, and a vibrant and engaging learning environment.

Information Security
A campus-wide resource for questions and concerns regarding best practices on protecting the University's information assets.

Mission: We exist to advance the University at Albany's teaching, research, and public service objectives by building a culture of security awareness and risk management designed to assure the confidentiality, integrity, and availability of the institution's information assets.


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