ITS Service Desk

Information Technology Services (ITS) provides the University with a broad range of IT resources.  Search the askIT wiki to find answers to common questions or instructions for using a service.  For technical assistance, contact the ITS Help Desk (call 518-442-3700) visit in the University Library, or submit a service desk request by selecting the option below that best describes your affiliation with the University at Albany.  

Quick Tips:

  1. New student's guide to technology at UAlbany
  2. Activate your UAlbany account for access to IT services 
  3. ITS contact information and availability 
  4. Training and workshop opportunities at the University
  5. How to access MyUAlbany


Software Catalog


Help & Support

Password Set/Reset

 ask IT Knowledge Base

2017 ITS
Annual Report 

   IT Building     

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Software Discounts