Help and Support


ITS provides assistance to students, faculty and staff for many campus IT services. To get help, submit a Service Desk Request Form, visit one of our service points, or call (518) 442-3700.You can also search our askIT Knowledge Base to find answers to FAQs and instructions for using campus IT resources.



  • Students
  • Faculty
  • Staff
  • Emeriti
  • Alumni

Service Availability

  • Contact Information for ITS Service Desk

    Pricing Information

    There is no charge for this service.