Help and Support

ITS provides assistance to students, faculty and staff for many campus IT services. To get help, contact us via one of the methods below.

Submit a help request
or report a problem

E-mail us
askIT@albany.edu

Visit us
(see details and hours)

Call us
518-442-3700


Self-Help

We also have options for looking for answers or learning below.

Search askIT
(our knowledge base)

Training and
Workshops

Forms

 

Systems Status

Quick Links
UAlbany Mail
OneDrive
Blackboard
MyUAlbany
Wikis
Open Text RedDot
Pinnacle
UAlbany Advantage Success
Nolij
Group Access Manager
IAS
Virtual EMS
UA Admissions System

  • Information Technology Services
    University at Albany
    1400 Washington Avenue
    Albany, NY  12222

    ITS Service Centers
    (518) 442-3700