Schedule an Initial Appointment Online

CAPS offers online scheduling for a student’s first contact of the school year with CAPS. Click the button below to schedule only if one of the following are true:

  • This will be your first ever appointment with us at CAPS
  • You have not met with a CAPS counselor since June 1
  • You have met with someone, but need to switch to a different CAPS counselor

Make sure to have your Student ID number and schedule ready.

Schedule Your Initial Appointment Online

Online Appointment Scheduling is temporarily unavailable. In the meantime, please call 518-442-5800 to schedule an appointment.


Schedule Any Appointment by Phone

All CAPS appointments can be scheduled by phone, including:

  • First appointments with a counselor
  • Follow-up appointments with a counselor
  • Case management
  • Psychiatry
  • STEPS Program appointments
  • Pre-group appointment

1. Have your Student ID number and schedule ready
2. Call 518-442-5800 Monday-Friday 9am-4:30pm
3. We will ask a few questions to help schedule you for the appropriate service
4. Tell us if the situation is urgent, and you need to speak to someone today

If you are experiencing an urgent mental health crisis and need to speak with a mental health professional immediately:

  • Call CAPS at 518-442-5800
    • Monday through Friday 9 am-4:30 pm request to speak with a CAPS psychologist and let us know it is urgent
    • At all other times, select option 2 to speak with a mental health professional
  • Call Capital District Psychiatric Center (CDPC) Crisis Unit and Mobile Crisis Team 518-549-6500
  • National Suicide Prevention Hotline 1-800-273-8255

If you have a life-threatening emergency, call 911. On campus, call UPD directly at 518-442-3131.