Susan Zaffers

Susan Zaffers is an accomplished executive leader, educator and practitioner whose career spans human resources, enterprise systems, data governance, digital transformation and artificial intelligence enablement. She currently serves as Director of Data Governance and Services at MVP Healthcare, where she leads enterprise initiatives focused on data democratization, governance, digital intelligence and workforce readiness in emerging technologies. Throughout her career, she has successfully aligned business strategy, technology innovation, and people-centered leadership to deliver measurable organizational impact.

Ms. Zaffers is certified as a Senior Professional in Human Resources (SPHR), reflecting her advanced expertise in strategic human resource management, workforce planning, organizational development and business leadership. Her extensive professional experience includes executive leadership roles in HR operations, enterprise compliance, risk management and technology governance, where she has led large-scale HRMS implementations, organizational transformation initiatives and enterprise-wide process modernization efforts serving thousands of employees.

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