Our Role at UAlbany

As part of the Office of Communications and Marketing (OCM), the Web Services team leads the content strategy, design and development of the University at Albany's website system. Our current focus is supporting the University’s enrollment and retention goals through effective digital experiences.

We employ a four-stage process — plan, strategize, build and deploy — to deliver websites that meet evolving institutional needs, while upholding best practices in branding, design, content, quality assurance, consistency, usability, accessibility and search engine optimization (SEO).

Web Services oversees the content management systems used to create, edit and publish webpages. We also provide technical and training support for site owners and editors across campus.

Our goal is to ensure the online experience reflects the energy and excellence of the UAlbany community — one that’s inspired, accessible and engaging.
 

Our Staff
Our Staff

Hilary Knox, Director of Web Services

Brian Smith, Associate Director of Web Services 

Meaghan Kosman, Web Designer and Developer

Andrew Butler, Junior Web Developer

Emily Masters, Web Content Manager

Lily Cronin, Web Content Editor

Todd Papke, Web Content Editor

Website Assistance

Get in contact with Web Services by using the short forms below


Ask for help with a new or existing website 

I want to...

Request a new feature for your website 

I need...

Ask for training and access or consultation 

I need...

Report an issue 

I want to report a...


 

webassistance
Contact Web Services
University Administration Building
Suite 201

1400 Washington Avenue
Albany, NY 12222
United States