Our Role at UAlbany

As part of the Office of Communications and Marketing (OCM), the Web Services team manages content strategy for the University at Albany website system. The current focus of our work is to support enrollment and retention at the University.

We employ a four-stage process to plan, strategize, build and deploy websites to support the University’s evolving needs, while ensuring best practices to uphold the University brand, as well as OCM standards for design, web writing, accuracy, consistency, usability, accessibility and SEO.

Web Services oversees the content management systems used to create, edit and publish webpages. We also provide technical and training support for site owners and editors across campus.

It’s our goal to create an experience on the web that parallels the experience our students, faculty, staff and community have come to expect on our campus: one that is inspired, accessible and engaging.
 

Our Staff

Hilary Knox, Director of Web Services

Brian Smith, Associate Director of Web Services 

Meaghan Kosman, Web Designer and Developer 

Emily Masters, Web Specialist 

Eileen Spath, Web Specialist 

Greg Norton, Web Specialist

Website Assistance

Get in contact with Web Services by using the short forms below


Ask for help with a new or existing website 

I want to...

Request a new feature for your website 

I need...

Ask for training and access or consultation 

I need...

Report an issue 

I want to report a...


 

webassistance
Web Services
University Administration Building
Suite 201

1400 Washington Avenue
Albany, NY 12222
United States