E-Pay Error Codes
Common E-Pay Error Codes
Code Number |
Explanation |
Failed Login |
If you are using version 8 of Internet Explorer, you must first depress the compatibility icon on the upper-left toolbar to enable E-Pay. |
1778: Authorization Declined |
Very often if a student/authorized user is using a debit card with a Visa/MasterCard logo, their bank may have a daily dollar amount limit. So if the charge they are paying is $3,000, and the limit on the card is $1,500, the student/parent will get a 1778 code. It can also mean they are over the credit limit, etc. The student/authorized user should call their bank/credit card provider. |
1772: Verbal Authorization Required |
Students/authorized users who see this code need to call the bank that issues their credit card and advise them of the type and amount of the transaction. |
1725: Card Expired |
Your credit card may be expired. |
Pick up card and contact issuer |
There has been an error with your card and you should contact your credit card provider. |
For a full list of error codes, click here.