International Student and Scholar Services Home


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ISSS In-Person Service Availability

Please note: the University requires masks indoors for ALL individuals, including those who are fully vaccinated. If visiting the office in Science Library G-40 please wear your mask.

Advising by Appointment- In-Person or on Zoom
Mondays, Tuesdays, Thursdays and Fridays from 9am-12:30pm EST

  • Appointments must be scheduled in advance through Calendly
  • These spots are primarily available for students unable to attend walk-in advising in-person, but students do have the option to schedule an in-person meeting if they need to discuss a complicated issue which cannot be adequately address during walk-in advising hours (such as USCIS changes of status; complex work authorization issues; or other matters)

Walk-in Advising- In-Person or by Phone (518-591-8172)
Monday, Tuesday, Thursday or Friday from 12:30-4:00pm EST

  • No appointment needed, just drop in to SL G-40 or call 518-591-8172
  • If you call, please be prepared to leave a voicemail with your name and call back number in case the advisor is currently seeing someone else

Document Pick-Up

  • In-person pick-up of documents at the office (such as EAD cards) is available during normal business hours.

Arriving at the Office 

  • Please review the University's safety protocols, including masking and social distancing policies. Masks are required for all individuals.
  • When you arrive for your visit please electronically check-in to let the advisor know you're here. Options include scanning a mobile code to check in from your mobile device or using the desktop computer up front to sign in.
  • This is the check-in procedure for appointments, walk-ins, and picking up of documents.  If picking up a document you must have your ID with you.

Document Submission is Still Electronic

  • Requests are made through EForms. Visit our Forms page to select the EForm you need, review instructions, and submit your request online
  • Please note: the CPT request is currently a PDF file (not an EForm) which may be submitted over email to [email protected] along with the accompanying required documents.

DHS Guidance and International Student Academic Continuity- Fall 2021

It has been determined that the University at Albany will continue to provide academic continuity plans to overseas- based international students (new and continuing) unable to return to the U.S. for the fall 2021 semester. The University will therefore continue the process of working with undergraduate students through CIEGS and Academic Advisement Services while graduate students will need to work with Graduate Education/academic departments for scheduling assistance. As the University transitions back to in-person instruction, fully remote/online schedules will be limited to overseas students unable to return to the U.S. for the upcoming semester due to circumstances beyond their control, such as inability to obtain a visa, impeding timely travel for fall semester classes, or travel ban impositions. Because fully remote/online schedules will be limited, all other international students should expect that their course schedules will include in-person instruction in Albany this Fall. Graduate students may be able to make other arrangements if approved by their academic department.

On April 26th, DHS announced a continuance of its March 2020 guidance.  Students who were actively enrolled and in an active F-1 or J-1 SEVIS status as of March 9, 2020 may enroll in a fully online course of study and maintain status during Fall 2021; this includes continuing students enrolled from outside the U.S. who are unable to return in-person in Fall 2021 (full-time registration is still required).  Students who do not meet this criteria are required, according to DHS guidance, to enroll in a minimum of one in-person or blended/hybrid course to maintain F-1 or J-1 status during Fall 2021. While DHS has extended flexibility with online course loads, course modality availability may differ depending on a student’s level of study and/or academic program.

COVID19 FAQs for International Students

Please visit our FAQ site for the most up-to-date information on current procedures and immigration policies. 

In addition, students should review the University webpage for COVID-19 related updates, available here.

Follow ISSS on Instagram @ualbanyisss

ISSS is now on Instagram! Follow us to get the latest updates on events and other important announcements @ualbanyisss

Reporting Requirements for Students

Now is a good time to remind yourself of your reporting requirements as an international student.  Our Reporting Requirements webpage also features information for OPT and STEM OPT students.  Visit it here