Personal Assessment and Referral

The Employee Assistance Program (EAP) provides the University at Albany faculty, staff, Research Foundation employees, GSEU members, retirees, spouses and immediate family members with free, confidential assistance from a qualified professional who can listen, be supportive and recommend someone who can help.

EAP focuses on such issues as family and relationship issues, work stress, inter-personal difficulties, substance abuse or dependency, aging parents, legal matters and financial concerns. EAP can locate resources in the community to help you begin resolving such concerns as:

  • anxiety
  • child abuse
  • depression
  • domestic violence
  • eating disorders
  • elder care
  • family concerns: troubled teens, blended families, etc.
  • marital/couples issues
  • financial pressures
  • gambling
  • grief and loss
  • legal issues
  • physical illness
  • physical, emotional, or sexual abuse
  • psychological concerns
  • personal stress and work stress
  • substance abuse


EAP's Assessment and Referral Service is completely free of charge and is a benefit to employees.


EAP services are used on a voluntary basis only. No one can insist that you utilize its assistance.

Other Wellness Resources Provided by EAP

EAP Library

EAP offers the University community a wide variety of books, videos and DVD's on personal and work concerns, as well as topical and informative wellness information. We strive to update the library resources to provide employees with an array of useful materials.


EAP publishes and distributes newsletters that are sent to each staff member. In it are articles on health, mental health, wellness, and self-enhancement topics. The newsletter also serves as a means for advertising wellness programs.

When to Contact EAP

Personal Assistance

Personal assistance is used for different reasons. Many people decide to schedule an appointment if they are:

  • overwhelmed or stressed
  • feeling like they have no control
  • angry, irritable, or worried a lot of the time
  • feeling sad, helpless, or hopeless
  • sleeping too much or too little
  • having unusual ideas or sensations
  • finding it difficult to get out of bed
  • having difficulty concentrating
  • faced with a major life decision
  • unable to manage daily responsibilities
  • concerned about their use of alcohol or drugs or a loved one's use
  • dealing with the loss of a loved one or co-worker
  • harming themselves or someone else
  • experiencing a chronic health problem
  • curious about how to find a therapist
  • in need of an "outside" perspective


  • concerned for a friend, family member, or co-worker
  • in a difficult relationship
  • ending a relationship
  • concerned about their child's behavior
  • caring for an elderly parent


  • in conflict with a co-worker
  • dissatisfied with work
  • uncertain about talking with a supervisor