ID Card Services

The ID Card Office is open virtually due to COVID-19. Manage your ID card services online at UAlbanyID.com or through the CBORD Mobile ID App. If you need assistance, please call (518) 442-5989, or email the ID Card Office at [email protected].

Virtual Office Hours of Operation:
Monday - Friday: 8:00am - 4:00pm
Saturday - Sunday: CLOSED 

Campus Gold is now available for spring 2021! Request funds by February 12th at UAlbanyID.com or on your CBORD Mobile ID App. Learn more about Campus Gold funds here

Your UAlbany ID Card

The UAlbany ID Card is very versatile and important to daily life on campus. The card is used for many purposes. The UAlbany ID Card allows access to:


Manage UAlbany ID Card Online 

To manage your UAlbany ID Card use UAlbanyID.com. You will be able to activate and deactivate a lost UAlbany ID Card, add funds to accounts, send money requests and receive money from family and friends.

Make it extra easy by downloading our CBORD Mobile ID App! The app allows you to access the same services as going to the ID Card Office and UAlbanyID.com, but much more! See more possibilities with the app and download today!
 

Quick links to card services, access points and hours

If you misplace, lose or believe your UAlbany ID Card has been stolen, you must deactivate it as soon as possible. The person to whom a UAlbany ID Card has been issued is responsible for keeping his/her card secure and is liable for all activity on the card until it is deactivated. Refunds are not provided for money or meals fraudulently spent on a UAlbany ID Card. For your protection, cashiers who accept UAlbany ID Card as a form of payment will verify that the card belongs to the person making the purchase and will not accept a UAlbany ID Card as a form of payment if the photo on the card does not match the person using the card. Additionally, cashiers may require a second form of photo identification for purchases made with a UAlbany ID Card or credit card.

  1. Immediately online: You can immediately deactivate your physical UAlbany ID Card online at ualbanyid.com or by using the CBORD Mobile ID App. This will lock your card so that no else can use it. This is the most expedient way to protect your card from fraudulent usage. Note that you can continue all card transactions via the CBORD Mobile ID App without disruptions.
     
  2. In Person at UPD or your residence hall office: You can stop by the University Police Department or your residence hall office to have your UAlbany ID Card deactivated.

Yes, you can receive a temporary Dane It card from UPD or your residence hall office. The temporary Dane It card will provide access to your residence hall and meal plan. Note that the CBORD Mobile ID App will also continue to allow for all ID Card transactions while your physical card is deactivated, with the exception of door access. Students are required to return the temporary Dane It card to the office it was obtained from or use campus mail to return to the ID Card Office.

Yes, if you find your UAlbany ID Card or have it returned to you after you have deactivated it, you can now go online to ualbanyid.com or onto the CBORD Mobile ID App to reactivate it. You can not reactivate a card that was replaced.

Please click the link below for details on how to order a new or replacement ID Card. 

https://www.albany.edu/uas/idcard_services.php

With the exception of the CDTA bus service, all UAlbany ID Card services previously assigned to your card will automatically carry over to your replacement card. For CDTA swipe service, please note that it will take 3 business days for CDTA to update their system with your new magnetic stripe information. As a result, when you swipe your new card to ride the CDTA bus, you may be denied from riding until the CDTA system is fully updated. Also, if you are not registered for classes during the current semester or are not a current University employee, you will be denied from riding CDTA or the UAlbany purple bus routes with your card.

If you misplace, lose or believe your UAlbany ID Card has been stolen, you must deactivate it as soon as possible (it can be reactivated if found without buying a new card). The person to whom a UAlbany ID Card has been issued is responsible for keeping his/her card secure and is liable for all activity on the UAlbany ID Card until it is deactivated.

For your protection and safety, your UAlbany ID Card can be used by only you. Cashiers who accept UAlbany ID Cards as a form of payment will verify that the card belongs to the person making the purchase and will not accept a UAlbany ID Card as a form of payment if the photo on the card does not match the person using the card. Additionally, cashiers may require a second form of photo identification for purchases made with a UAlbany ID Card or credit card.

Purchases made with your UAlbany ID Card that exceed $25 will require a second form of picture identification. Refunds are not provided for money or meals fraudulently spent on a UAlbany ID Card.

Any department or organization that accepts your UAlbany ID Card as a form of payment, verification, or access to events or services has the right to confiscate your card if the card does not belong to the person using the card. Confiscated cards will not be returned to the original cardholder. Anyone involved in the fraudulent use of a UAlbany ID Card is subject to card replacement costs and may be subject to conduct review and University policies.

University at Albany students, faculty members, or University or affiliated entity staff can now modify a Preferred First Name for their ID Cards. Learn more about how to make these changes and about the University Preferred Name Policy here.