Non-NYS Residents

NC-SARA logo. National Council for State Authorized Reciprocity Agreements - Approved Institution.The University at Albany is able to deliver our online programs in states outside New York through the State Authorization Reciprocity Agreement (SARA) process.

SARA is a voluntary agreement among its member states and U.S. territories that establishes one set of national standards and regulations for offering postsecondary distance education courses and programs. This agreement is administered by four regional educational compacts and overseen by NC-SARA.

New York is a member of SARA and the University at Albany is an approved SARA institution. We adhere to the established SARA standards for offering online education among member states, districts and territories.

SARA benefits for University at Albany online students:

  • Expands access to educational offerings
  • Enhances overall quality of distance education
  • Leads to better resolution of complaints from students in SARA states.

 

 

Complaint Resolution for online students

Students enrolled in online courses and programs in the University at Albany while residing outside of New York State may submit a grievance to the New York State Department of Education only after completing the complaint process established by the University at Albany.

Academic grievance procedures for students seeking to contest an evaluation are located here: https://www.albany.edu/graduatebulletin/requirements_degree.htm#academic_grievance.

If a student is unable to resolve the complaint through the institutional process, they may contact the New York State Department of Education to file a complaint:

Office of College and University Evaluation
New York State Education Department
89 Washington Avenue
Albany, NY 12234
(518) 474-1551
IHEauthorize@nysed.gov

For more information regarding NC-SARA and complaint resolution, please visit: http://nc-sara.org/content/sara-and-students