The Facilities Management Operations Center (FMOC) is a vital unit responsible for the efficient management and upkeep of academic buildings and residential facilities within the University. Our primary focus is to ensure a safe, functional, and comfortable environment for the University community.
Duties and Responsibilities:
Facilities Call Center: Serve as the central point of contact for receiving and addressing all trouble calls related to facilities issues. This includes responding to reports of maintenance needs, repairs, and other facility-related concerns.
Work Order System Maintenance: Maintain a comprehensive Work Order System that efficiently tracks and manages all repair requests and maintenance tasks across the University. This ensures timely resolution of issues and optimal utilization of resources.
Key Management and Inventory: Oversee the issuance and retrieval of keys for faculty and staff members, processing key requests, and securely managing access to University facilities. Ensuring the security of our campus is a top priority. In addition to issuing keys, we meticulously manage key inventories, including retrieving keys that are no longer needed and maintaining accurate records of key distribution. This comprehensive approach ensures the effective and secure use of keys throughout our facilities.
Building Support: Provide crucial support to the various maintenance shops responsible for the upkeep of University buildings. Our collaboration ensures that buildings remain in optimal condition, addressing issues promptly, and facilitating a conducive learning and working environment.
Power Plant Coordination: Collaboration with the Power Plant team is essential to maintain the energy efficiency and sustainability of University buildings. We assist in coordinating maintenance activities to ensure the smooth operation of vital systems within these facilities.
At the Facilities Management Operations Center, our commitment is to enhance the overall campus experience by promptly responding to facility-related concerns, optimizing resources, and fostering a secure and well-maintained environment for all members of the University community.
1400 Washington Avenue
Albany, NY 12222
United States
Monday - Friday 7 a.m. to 3:30 p.m.
If you have a life safety issue or would like to report an emergency, please dial 911 from any campus phone or 518-442-3131 from any phone for immediate connection to a dispatcher.