Teaching and Research Areas: Organizational Communication, Communication and Technology, Health Communication
My research focuses on how individuals negotiate their relationships with organizations, including both employee-employer relationships, and healthcare consumer-healthcare provider relationships. I am particularly interested in how these processes are shaped by new information and communication technologies.
- Organizational Communication
- Health Communication
- Communication and the Management of Work-Life Relationships
- Social Effects of New Information and Communication Technologies
- Discourse Analysis
- Communication Theory