UAlbany’s Digital Accessibility Quick Guide

Unleash Greatness for all by building accessibly from the start.

Download a printable guide.

What digital content must be accessible?

When accessibility is always required
When accessibility is always required

Accessibility is always required for content that serves a large population, is published or is shared broadly.

Examples include:

  • All student-facing or public content
  • Third-party communications and agreements  
  • Public-facing or service-related communication policies, procedures and forms
  • Training and guidance materials
  • Websites and web documents
  • Course materials, including those posted to Brightspace
When accessibility is the best practice
When accessibility is the best practice

Accessibility is the best practice for internal drafts likely to be reused or shared across populations.

Examples include:

  • Committee documents 
  • Group emails 
  • Post-meeting notes
When accessibility is not required
When accessibility is not required

Accessibility is not required for one-to-one communication or personal documentation.

Examples include:

  • One-to-one emails
  • Informal chats in Teams

6 Accessibility Principles Everyone Can Use

Structure

Use headings and bulleted or numbered lists. Avoid merging cells in tables.

Hyperlinks

Describe the links’ purpose and destination. (Do: Download the Strategic Plan. Don’t: Download here.)

Images

Add alternative text to meaningful images. Mark decorative images as such.

Audio & Video

Add captions to videos and share transcripts with audio files. Review autogenerated captions and transcripts for accuracy. Ensure media players don’t autoplay and are keyboard accessible.

Reading Clarity

Use plain language, short paragraphs and strong color contrast. Use bold or italics for emphasis, if needed. Avoid all caps and color coding.

Keyboard Accessibility

Some users cannot use a mouse and rely on keyboards or other assistive technology to navigate content. Ensure all content is accessible using only keyboard commands, such as the tab, space and arrow keys.


 

Content Creation Tips

Outlook emails
Outlook emails
  • Use short paragraphs.
  • Do not send image-only emails.
  • Select "Check Accessibility” in the Outlook toolbar to review an email’s accessibility before sending.
Word documents
Word documents
  • Add structured Headings using Styles in the Word toolbar.
  • Use bulleted or numbered lists.
  • Add alternative text to images.
  • Avoid merging cells in tables.
  • Select "Check Accessibility” in the Word toolbar’s Review tab to review the document’s accessibility. 
PDFs
PDFs
  • Create the document in Word first and check its accessibility before saving as a PDF.
  • Don’t create a PDF using the print function.
  • Avoid image-only scans.
  • Add required tagging and ensure text is selectable.
Excel documents
Excel documents
  • Avoid merging cells and run ‘Accessibility Checker’ under Review tab.

About Accessibility Checkers

Outlook, Word, Excel, PowerPoint and other Microsoft software have a built-in Microsoft Accessibility Check feature. Faculty and staff can request free access to Adobe Acrobat Pro to use the Adobe Accessibility Check feature.

Note: Accessibility checkers only catch about 30 to 40% of issues. We recommend completing accessibility training to help you catch the remainder.


 

60-second Accessibility Check: Access

  • Accessibility checkers: Use these tools when available
  • Check images' alt text, audio files’ transcripts and videos’ captions for accuracy.
  • Confirm proper structure, including headings, table headers, bulleted lists and no merged cells
  • Effective and descriptive links that are easily understood without context
  • Simple to read with short paragraphs, color never solely used to convey meaning and no text in all caps
  • Supports keyboard accessibility, meaning it can be navigated without a mouse


 

Why is digital accessibility required?

UAlbany’s diversity drives excellence in everything we do — and we all play a critical role in making the University’s digital landscape inclusive to all users.

Additionally, UAlbany must adhere to Title II of the Americans with Disabilities Act (ADA) and SUNY’s Electronic & Information Technology (EIT) Accessibility Policy. These rules require SUNY institutions to ensure digital content is accessible to everyone, including people with a diverse range of disabilities.

For additional resources and training, please visit UAlbany’s Electronic & Information Technology Accessibility webpage.