Hotline Peer Assistance

The Middle Earth Hotline functions as the campus peer assistance agency, especially after hours when other campus support services are closed. Trained student volunteers staff the hotline. An online self-help resource, the Middle Earth Café, is also available.



The Hotline is open from 1pm to midnight Monday through Thursday and 24 hours a day Friday through Sunday on weekends when University at Albany classes are in session during the academic year.

Why do students call our Hotline or use the Middle Earth Café online site?

Students contact us about the following topics:

  • Adjustment to college life
  • Academic concerns
  • Relationships and sex
  • Alcohol or drug concerns
  • Sexual orientation and gender identity
  • Just needing to talk
  • Finding sources of help
  • And more…

What about my privacy?

What you tell us is private. If you wish, you may remain anonymous, which means that you do not need to give us your name. We listen and help others to arrive at their own best solutions.