Mail Services

In response to the unprecedented COVID-19 situation, Mail Services is adjusting hours of operation. If you have difficulty getting into the Catskill building, come in through the Mail Services gate area and ring the doorbell next to the Social Science Dock.

Mail Services staff and operation has been modified, so please be patient and feel free to contact us with any questions.


8am to 12pm
Mail Services will not make any deliveries due to lack of access to buildings. Please make arrangements to stop by the mail room to pickup your mail and packages.

*As the COVID-19 situation is constantly evolving, this plan is subject to change. If you have any questions, please contact Mail Services. Feel free to stop by Mail Services to pick up or submit mail-related items.

Please complete the Change of Address form if you are not able to pick up the package in person. Mail Services will forward the package to you at no cost.

  • USPS Packages - there will not be a tracking number.
  • UPS/DHL/FedEx - a tracking number will be provided and sent via UAlbany email.

For more up-to-date information, please refer to the

Please do not hesitate to contact Mail Services if you have any questions at 518-442-3272 or email

Welcome to Mail Services...

The mission of Mail Services is to provide members of the University at Albany Community with timely and accurate handling, distribution, and processing of all mail related services.

Select the tab that represents your role on campus to assist with your mail-related needs. Do not hesitate to contact Mail Services if you have any questions, our contact information is on the right side of this page.

Mail Services has officially moved to Catskill B010 (basement level of the former Building 27). We are back to normal business operation. Please excuse our appearance as we are still adjusting to the new space. Thank you for your patience.

Academic Year

Open Monday through Friday
Location Catskill B010
(Former Building 27 - Basement Level)
Package Area Hours Monday - Thursday 12:00pm - 5:00pm
Friday 9:00am - 5:00pm
Office Number 518-442-3272






*Mail Services is closed on all major holidays.