Information Technology Services

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Information Technology Services is available to assist you with using the IT resources provided by the University. You can submit this request form to report your issue or contact the ITS Help Desk to obtain technical assistance.

First Name*
Last Name*
UAlbany Mail address
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Phone Number
This message concerns*
In the space below, enter a detailed description of the technical problem you are experiencing. Please explain any steps you've taken to resolve the problem such as using a different browser or clearing cache/cookies from the browser. If the issue involves a Blackboard class, please provide course information and location in the class as appropriate to the issue you are experiencing. The more information you provide us, the better we will understand what assistance you need and the quicker we can help you find a solution.

Only click Submit button once and then wait for your request to process.

University at Albany