ITS Schedules PeopleSoft Upgrade

MyUAlbany and related services will be impacted beginning July 26 at 5 p.m.

A PeopleSoft upgrade is scheduled for July 26, which will impact MyUAlbany and related services. Operations are scheduled to resume on July 29.

(July 22, 2019) -- ITS will upgrade PeopleSoft, MyUAlbany and several related services beginning on Friday, July 26, 2019 at 5 p.m. Operations are scheduled to resume Monday, July 29, 2019 at 8 a.m.

The work will affect several services that ITS supports, many of which will be offline during the maintenance period.

Impacted services include:

  • MyUAlbany.
  • PeopleSoft/IAS.
  • Degree Audits (DARS).
  • Transcripts & transcript requests (Credentials-RoboRegistrar) Note: Students can place orders for transcripts. They will be queued and processed on Monday, July 29.
  • ePay - Bill and Pay Services (Touchnet)  Note: TouchNet Marketplace will be available.
  • Schedule Planner (College Scheduler).
  • Data integrations to and from PeopleSoft/IAS.
  • BI Enrollment Analytics and BI All Funds Analytics.
  • NOLIJ.
  • ITS Password Set/Reset and 2-Step Login Reset.
  • MyUAlbany links to PeopleSoft or other applications listed above.

ITS will make every effort to minimize downtime. Information about this outage is posted on the ITS Systems Status and Scheduled Maintenance page.

If you have any questions, please contact the ITS Service Desk at askIT@albany.edu or (518) 442-3700.

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