ITS offers numerous tools for teaching and learning and conducting University business from anywhere with an Internet connection. Campus technology resources can keep students, faculty and staff connected regardless of physical location. Learn more about UAlbany's Keep Teaching resources.
Many of the tools ITS provides for teaching and learning can also be used to conduct University business. Connect and collaborate with colleagues, store and share your work and much more with Keep Working resources.
Expanding the General-Purpose Computing Cluster
ITS is pleased to announce the addition of 15 nodes to the general-purpose computing cluster. This essentially doubles the computing capacity of the general-purpose cluster, which is open and accessible to all researchers at the University. Learn more or contact Research Technology Services at firstname.lastname@example.org for information or assistance.
ITS by the Numbers
Here are a few of the ways ITS supported the University's response to COVID-19 (as of 4/05/2020):
- Prepared ~170 desktop computers to loan students in need
- Total # of active Blackboard courses = 2375 (up from 2366)
- Total # of Zoom licenses activated = 6395 (up from 5912)
- Total # MS Teams activated = 2342 (up from 2238)
- Total # of VPN users in the past 24 hours = 1216 (typical usage is 100-200 users)
SUNY Print Strategy
UAlbany is participating in a SUNY System Administration initiative to develop strategies to achieve system-wide sustainability goals. ITS is deploying system-approved software to collect data about printers, copiers and multi-function devices. A message to the campus community is forthcoming. Learn more about the Chancellor's SUNY Print Strategy.
Information Technology Services (ITS) is launching a service-based support model for its help desk operations along with a new name—the ITS Service Desk.
ALBANY, N.Y. (September 18, 2018) -- The UAlbany telephone system is getting a major upgrade, with new options that will dramatically improve the capabilities of the University’s communications system.