UAlbany is participating in a SUNY System Administration initiative to develop strategies to achieve system-wide sustainability goals. ITS is deploying system-approved software to collect data about printers, copiers and multi-function devices. A message to the campus community is forthcoming. Learn more about the Chancellor's SUNY Print Strategy.
Support for Windows 7 ends in January 2020. University policy requires all devices connected to the network run on a supported operating system in order to receive security updates and protect against vulnerabilities. Beginning February 1, 2020, all devices running Windows 7 will be removed from the University network. To avoid an interruption of service, please contact the ITS Service Desk at askIT@albany.edu or (518) 442-3700.
ITS has upgraded our LISTSERV service. This includes a new web interface for LISTSERV list management and other functional improvements. Visit the askIT wiki for details about these improvements.
Phish Alert has moved!
If you use the web to read your University email, you may have noticed that the Phish Alert is no longer below the subject line of the message. It's now in a location that requires drilling into the ellipsis (...) in the upper right corner. Clicking on the dots opens a new menu. Near the bottom you will see Phish Alert v2. Click to start the reporting process and follow the prompts. The message will be forwarded to the Information Security team and removed from your Inbox.2-Step login process for Email
ITS has developed a 2-step email login process that offers greater protection against cyber threats. Learn more by visiting our 2-Step Login website.
Here are reminders.
Here are events.
Information Technology Services (ITS) is launching a service-based support model for its help desk operations along with a new name—the ITS Service Desk.
ALBANY, N.Y. (September 18, 2018) -- The UAlbany telephone system is getting a major upgrade, with new options that will dramatically improve the capabilities of the University’s communications system.