To ensure your safety, please keep in mind the following if you receive a phone call demanding money and/or threatening a legal action:
- Hang up before providing any information to the caller and call ISSS for assistance.
- Unsolicited requests for personal or financial information are highly suspect. Government officers do not call asking for money or personal information.
- Do not provide any personal information (address, degree information, contact information, Social Security Number, Credit Card Number, birth date, etc…) or payment information over the phone or as a response to a fraudulent email.
- Call the agency (be it the police or IRS) directly. Fraudsters can mask their number to appear as if the call is coming from the police department or another agency, so you may need to call the actual agency number directly. Check for the agency’s actual number online or contact our office for information.
- Do not meet anyone at any location to make a payment unless you have initiated the process and are meeting at a verified business address.
- You may wish to file a police report if you receive a fraudulent call or email, especially if the person calling has your personal information
- Be careful about sharing any personal information online, such as through social media. The person calling may know information about you, but they have likely gathered that information through internet sources. Just because someone knows your information does not mean the call is legitimate.
- Read ITS's tips on how to avoid "phishing" attacks online (where hackers gather your personal data)
There have been reports of scammers claiming they are ICE agents and demanding money. ICE will never seek payment by internet or phone. Below is information shared from the Student and Exchange Visitor Program (SEVP-ICE)
Below are some resources to help students protect themselves from being a victim of a scam. Remember, ICE officials will never offer immigration services in exchange for payment using the internet or phone. Nor will they use a third-party to solicit or collect a fee. Stakeholders should report any fraudulent schemes to the ICE Tip Line at 1-866-347-2423. Please see the following additional resources that contain reminders and best practices to avoid scams targeting international students: