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Click Here for the Spring 2022  New International Student Orientation Schedule (January 13-January 15)

ISSS Wintersession Virtual Office (December 20-January 21)

While the Science Library building is closed over wintersession ISSS will continue all operations virtually (December 20-January 21st). We will still be available Monday-Friday, 9am-5pm in the virtual format.

  • Students who need advising or other assistance may schedule a Zoom appointment or email [email protected] for assistance.
  • Students may continue to submit all document processing requests, including travel signature requests, through the EForms available on our website: Students should allow 5-7 business days for processing of any requests.
  • In-person pick-up will not be available during this period. However, students may have documents emailed or mailed to them.

Students whose needs are not met by the above virtual availability should contact [email protected] for additional guidance.

ISSS In-Person Service Availability During Semester

Please note: the University requires masks indoors for ALL individuals, including those who are fully vaccinated. If visiting the office in Science Library G-40 please wear your mask.

Advising by Appointment- In-Person or on Zoom
Mondays, Tuesdays, Thursdays and Fridays from 9am-12:30pm EST

  • Appointments must be scheduled in advance through Calendly
  • These spots are primarily available for students unable to attend walk-in advising in-person, but students do have the option to schedule an in-person meeting if they need to discuss a complicated issue which cannot be adequately address during walk-in advising hours (such as USCIS changes of status; complex work authorization issues; or other matters)

Walk-in Advising- In-Person or by Phone (518-591-8172)
Monday, Tuesday, Thursday or Friday from 12:30-4:00pm EST

  • No appointment needed, just drop in to SL G-40 or call 518-591-8172
  • If you call, please be prepared to leave a voicemail with your name and call back number in case the advisor is currently seeing someone else

Document Pick-Up

  • In-person pick-up of documents at the office (such as EAD cards) is available during normal business hours.

Arriving at the Office 

  • Please review the University's safety protocols, including masking and social distancing policies. Masks are required for all individuals.
  • When you arrive for your visit please electronically check-in to let the advisor know you're here. Options include scanning a mobile code to check in from your mobile device or using the desktop computer up front to sign in.
  • This is the check-in procedure for appointments, walk-ins, and picking up of documents.  If picking up a document you must have your ID with you.

Document Submission is Still Electronic

  • Requests are made through EForms. Visit our Forms page to select the EForm you need, review instructions, and submit your request online
  • Please note: the CPT request is currently a PDF file (not an EForm) which may be submitted over email to [email protected] along with the accompanying required documents.

DHS Flexibility with Online Course Limitations Extended Into Spring 2022

The DHS guidance providing flexibility to normal online course limitations for F-1 students has been extended through Spring 2022.  To maintain status, F-1 students must enroll full-time (12 credits for undergraduate students and 9 credits for graduate students) or have a DHS/ISSS approved authorized reduced course load. We anticipate that most students will not enroll in fully online course loads based on course modality availability; however full-time F-1 students may continue to take additional online course loads beyond the normal limitations and maintain F-1 status during Spring 2022.   Any student who entered/enters the U.S. to begin their F-1/J-1 program after March 2020 is not eligible for a fully online schedule; the student must enroll in at least one course (for at least one credit) with an in-person component.

Students should expect normal DHS limitations on online courses to resume in Fall 2022 and should plan their future academic terms accordingly.  Under normal circumstances when the emergency COVID-19 flexibilities are no longer in effect, DHS regulations state that no more than one online or distance education course (or 3 credits) may count toward the minimum number of credits needed for full-time enrollment during the semester. If the student only needs one course to complete the program of study that course cannot be fully online.

COVID19 FAQs for International Students

Please visit our FAQ site for the most up-to-date information on current procedures and immigration policies. 

In addition, students should review the University webpage for COVID-19 related updates, available here.

Follow ISSS on Instagram @ualbanyisss

ISSS is now on Instagram! Follow us to get the latest updates on events and other important announcements @ualbanyisss

Reporting Requirements for Students

Now is a good time to remind yourself of your reporting requirements as an international student.  Our Reporting Requirements webpage also features information for OPT and STEM OPT students.  Visit it here