University Tutoring

To schedule a tutoring appointment, follow these instructions: 

1. Log into EAB Navigate.
2. Click on the “Make an Appointment” button.
3. In the first drop-down menu, select “Learning Commons.”
4. In the second drop-down menu, select either a 55-minute or 25-minute peer tutoring appointment (whichever is preferred).
5. Click “Find Available Time.”
6. Select your course.
7. Select your session date and time.
8. Review and confirm the details of your appointment, and select "Schedule" to book your session.

The location of your tutoring appointment will be held in the Learning Commons Tutoring Studio, located on the 3rd floor of the University Library.

Note: Tutoring availability is subject to change. If you cannot find tutoring for a course listed below, please confirm availability with the tutoring coordinator.
 

To ensure equitable access to academic support services, Learning Commons has established the following guidelines for scheduling tutoring appointments:

Scheduling Window: Students may schedule appointments up to one week in advance through EAB Navigate. Early scheduling is encouraged to secure your preferred time slot. 

Appointment Limits: Tutoring services are available free of charge to all UAlbany undergraduate students.  However, to maintain fairness and availability for all: 

• Students may schedule one appointment per subject per day, for a maximum of 55-minutes.  
• Appointments scheduled beyond this daily limit may be canceled by staff and will be treated as a standard cancellation (see Cancellation Policy below).
• Multiple appointments for the same subject on the same day are not permitted.

Appointment Duration: Students may choose between a 25-minute session (ideal for focused questions or check-ins) or a 55-minute session (recommended for in-depth support). Appointments start on the hour or half-hour and must be scheduled in advance. 

To ensure fair and consistent access to academic support services, Learning Commons has established the following policies related to tutoring appointment attendance and cancellations: 
 

Cancellation Policy

Students are expected to cancel appointments they can no longer attend as early as possible.

• Appointments may be canceled via EAB Navigate at any time before the session starts.

• Cancellations made within 12 hours of the appointment time will be treated as a no-show (see below).

• Frequent late cancellations may impact your ability to book future appointments.
   

No-Show Policy

A no-show occurs when:

• A student does not attend a scheduled session and has not canceled in advance, or

• A student arrives more than 15 minutes late without prior notice.

After three no-shows, students may have their tutoring privileges temporarily suspended. Reinstatement may require a meeting with Learning Commons staff.
 

Excessive Cancellation Policy

While we encourage students to cancel appointments they cannot attend, excessive cancellations — even when made in advance — limit access for other students and disrupt the schedule for our peer tutors.

To ensure equitable access to tutoring support:

• Students who cancel more than five appointments within a 30-day period may be temporarily restricted from scheduling new appointments.

• A meeting with Learning Commons staff may be required before booking privileges are restored.

• Exceptions may be considered for documented emergencies or extenuating circumstances.
   

Additional Notes

• Repeated patterns of booking and canceling sessions (i.e., “placeholder appointments”) may result in a temporary suspension of your tutoring privileges.

• If you have questions about these policies or need support, please contact us at [email protected].

In addition to respecting UAlbany's Community Rights & Responsibilities, we expect:  

• Professional behavior and respectful communication
• Academic integrity (no completing assignments or take-home exams)
• Come prepared with course materials, questions and specific goals
• No use of phones during sessions unless course-related

Students who do not meet these expectations may lose access to University Tutoring’s services.

The Learning Commons is committed to promoting academic excellence and upholding the highest standards of academic integrity, in accordance with the University at Albany's Academic Integrity Policy. 
 

Tutor Expectations & Boundaries

Tutors are here to support learning and understanding — not to complete assignments or assist in any form of academic dishonesty. Students are expected to engage in tutoring sessions with integrity and responsibility. Suspected violations will be reported to Learning Commons professional staff, who may refer the matter to the Office of Community Standards or the course instructor in accordance with University procedures. 

Tutors may assist with understanding concepts, reviewing drafts, and offering feedback, but will not:

• Complete any part of graded assignments, problem sets, or take-home exams
• Provide solutions without explanation
• Revise or edit writing to the point of authorship
• Assist with assignments labeled 'individual work only' or under honor code restrictions

Tutors may stop a session if they believe continuing would violate academic integrity policies. 
 

Student Responsibilities

• Students must bring appropriate materials (e.g., rough drafts, notes, questions) and be prepared to engage in the learning process.
• Students are expected to complete their work and not ask tutors to do the work for them.
• Requests for tutors to provide answers to assignments or exam questions will not be honored.

Peer tutoring is available during the following hours: 

• 10 a.m. to 8 p.m. Monday through Thursday
• 10 a.m. to 5 p.m. Friday

Peer tutoring is located on the third floor of the University Library, between the north and south stairwells. 

Upon arrival, all students are required to sign in at the kiosk near the entrance to ensure proper tracking of services and usage.