General Information

Click here for map showing where Mail Services is located.


Mail Services handles all incoming mail for the University at Albany, including residential student, business, and faculty/staff mail. Over 4 million pieces of mail are processed yearly through our facility, located in the basement of the Business Administration building, Room B4.

The Mail Services Department is open Monday through Friday from 8:30 AM to 5:00 PM during the academic year.

The Package Pick-Up Window is open 12:00 PM to 5:00 PM. If you have questions regarding mail or package services, please contact Mail Services at 518-442-3272 or email

Additional Services: For mailing services check out the PB Mail & Go Postal Kiosk located in the Mail Services package service lobby.  With a credit or debit card you can purchase postage for Express Mail, Priority Mail, International Letters or purchase a sheet of 10 stamps. Mail Services staff are availalble to assist you if needed.