Person-Centered Healthcare in Planning and Practice

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Originally presented on October 22, 2020 


This webcast presents a conceptual understanding of person-centered planning and practice, focusing on improved individual outcomes and quality of life. Enhancing person-centered practice aligns with the Home and Community-Based Services (HCBS) Final Rule (under federal Medicaid law), which sets requirements for care planning.

The evolution towards person-centered practice has been challenging for New York’s large and complex system because it involves dramatic shifts in policies governing service systems, organizations embedded in traditional models, and in the roles and relationships with those receiving services.

This webcast will address the evolution of person-centered thinking, discuss person centered planning and practice as an expectation in the context of the HCBS Final Rule, and discuss the balance between the concepts of “important to” and “important for.” The webcast will emphasize the universality of person-centeredness regardless of situation, life circumstance, or age, as well as how the philosophy and core concepts of person-centered planning are being put into practice in care management settings.

Target Audience 

Physicians, physician assistants, nurses, nurse practitioners, pharmacists, social workers, care coordinators, community health workers and certified public health workers.



Person-Centered Healthcare in Planning and Practice


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Tanya M. Richmond, MSW, LCSW
Partner, Support Development Associates, LLC

Kate Barkley, MS
Care Manager, Fort Hudson Care Management

Learning Outcome and Objectives

As a result of this activity, the learner will expand their knowledge and understanding of concepts and skills used in Person-Centered Practice.

After viewing the webcast, participants will be able to:

  • List person-centered planning standards of the Medicaid HCBS Final Rule; 
  • Explain the balance between what is ‘important to’ a person and what is ‘important for’ a person; and 
  • Describe how buy-in to person-centered thinking, planning and practice improves overall patient healthcare outcomes. 
Evaluation, Post-Test and Certificate
Continuing Education Credits

Continuing Education Credits expired for this activity on October 31, 2023. We encourage you to fill out the evaluation as your responses help us to plan future programs.