Person-Centered Healthcare in Planning and Practice

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Originally presented on October 22, 2020 


This webcast presents a conceptual understanding of person-centered planning and practice, focusing on improved individual outcomes and quality of life. Enhancing person-centered practice aligns with the Home and Community-Based Services (HCBS) Final Rule (under federal Medicaid law), which sets requirements for care planning.

The evolution towards person-centered practice has been challenging for New York’s large and complex system because it involves dramatic shifts in policies governing service systems, organizations embedded in traditional models, and in the roles and relationships with those receiving services.

This webcast will address the evolution of person-centered thinking, discuss person centered planning and practice as an expectation in the context of the HCBS Final Rule, and discuss the balance between the concepts of “important to” and “important for.” The webcast will emphasize the universality of person-centeredness regardless of situation, life circumstance, or age, as well as how the philosophy and core concepts of person-centered planning are being put into practice in care management settings.

Target Audience 

Physicians, physician assistants, nurses, nurse practitioners, pharmacists, social workers, care coordinators, community health workers and certified public health workers.



Person-Centered Healthcare in Planning and Practice


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Tanya M. Richmond, MSW, LCSW
Partner, Support Development Associates, LLC

Kate Barkley, MS
Care Manager, Fort Hudson Care Management

Learning Outcome and Objectives

As a result of this activity, the learner will expand their knowledge and understanding of concepts and skills used in Person-Centered Practice.

After viewing the webcast, participants will be able to:

  • List person-centered planning standards of the Medicaid HCBS Final Rule; 
  • Explain the balance between what is ‘important to’ a person and what is ‘important for’ a person; and 
  • Describe how buy-in to person-centered thinking, planning and practice improves overall patient healthcare outcomes. 
Evaluation, Post-Test and Certificate
Continuing Education Credits

To Obtain Continuing Education Credits 

Each participant interested in CE credits must watch the activity, complete an evaluation and post-test, which is available above under "Evaluation, Post-test and Certificate ". A score of 80% and above on the post-test will generate a certificate indicating the requested credits. 

Note: CPHCE cannot recreate lost certificates. Enter your e-mail address in the system to have your certificate sent to you.


Disclosure Statements

None of the planners, or content reviewers have any financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in this activity. 

No commercial funding has been accepted for this activity.


Continuing Medical Education Credits

The School of Public Health, University at Albany is accredited by the Medical Society of the State of New York (MSSNY) to provide continuing medical education for physicians.

The School of Public Health, University at Albany designates this enduring material for a maximum of 1.0 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Medical Education Credits are offered until October 31, 2023


Continuing Nurse Education Contact Hours 

The University at Albany School of Public Health is approved as a provider of nursing continuing professional development by the Northeast Multistate Division, an accredited approver of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. 

This offering is approved for 1 nursing contact hour(s).

Nursing Contact Hours are offered until October 31, 2023.


Certified Health Education Specialist Contact Hours

Sponsored by the School of Public Health, University at Albany, SUNY, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.0 total Category I contact education contact hours. Maximum advanced-level continuing education contact hours available are 0. Continuing Competency credits available are 1.0. Provider ID# 99086. 

Continuing Education Contact Hours are offered until October 31, 2023.


Social Work 

University at Albany, School of Social Welfare, Social Work Continuing Education Program is recognized by the New York State Education Department’s State Board of Social Workers as an approved provider of continuing education for Licensed Social Workers - #0011 This offering is approved for 1 social work self-study continuing education hour. 

Social Work continuing education hours are offered until October 31, 2023.