University at Albany

About Us


The Center for Human Services Research (CHSR) is dedicated to developing empirically-based knowledge to improve the design and delivery of services that address social issues and meet community needs. We conduct evaluation research and design information systems to inform policymakers and service providers across a broad spectrum of fields. CHSR values integrity in its research and is dedicated to providing timely, accurate, and non-partisan information to guide best practice in the human services.


The Center for Human Services Research (CHSR) was established in 1991 by the Director of the Bureau of Research of the New York State Department of Social Services (DSS). DSS was seeking a partner to handle the increased demand for departmental research. CHSR was initially housed at the University’s Professional Development Program (PDP) but later became affiliated with the School of Social Welfare as the research portfolio grew and was aligned with the School’s priorities and expertise.

Since that time, CHSR has grown substantially. This growth is evidenced in the following ways:

  • Expanded Research Portfolio: Initially CHSR conducted research in the areas of interest to the Department of Social Services: child welfare and temporary assistance. Project areas now include children and family services, children's mental health, education and early childhood development, health behavior and services, and youth development and juvenile justice.
  • Substantial Infrastructure: CHSR now supports an interdisciplinary team of over 35 staff, faculty, and graduate students with sophisticated research, technical, and management skills.
  • Broadened Internal and External Partnerships: CHSR has developed significant partnerships with a number of University entities and with various state and local government offices and service providers throughout New York State.

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