Center For Human Services Research

The Center for Human Services Research (CHSR) has over 30 years of experience in social service research and evaluation. CHSR is dedicated to developing empirically-based knowledge to improve the design and delivery of services that address social issues and meet community needs in the Capital region, across New York State, and across the United States. We conduct evaluation research and design information systems to inform policymakers and service providers across a broad spectrum of fields serving vulnerable and marginalized populations using our sophisticated research, technical, and management skills. CHSR values integrity in its work and is dedicated to providing timely, accurate, and non-partisan information to guide best practice in the human services.

CHSR also houses the Data Management and Analytics Center (DMAC), which supports University at Albany researchers by providing consulting and more extensive services for analytical, survey design and implementation, research and methodology, and research technology needs. For more information about DMAC, please visit DMAC.


CHSR areas of inquiry and expertise cover a wide range of topics including education and early childhood development; children, family, and elder services; health behavior and services; economic and community development; and criminal and juvenile justice; for more information, see Projects page. Our staff are skilled at qualitative and quantitative evaluation and research, program development, and system and software development; for more information, see Skills & Expertise. CHSR has developed significant partnerships with several University entities and with government offices and non-profit service providers throughout New York State, and has written successful grant applications for local, state, and federal funding.


  • CHSR is thrilled to share the results of our evaluation of New York State's Medicaid Redesign Team Supportive Housing Initiative! The full suite of reports can be found here, but we've also created three short Research Briefs that summarize this work.
  • First: we found reductions in Medicaid spending and service utilization after enrollment in MRT Supportive Housing. Research Brief 1
  • Second: Enrollment in MRT Supportive Housing was found to reduce Medicaid spending and service utilization significantly more than for a matched comparison group. Research Brief 2
  • Finally: Enrollment in MRT Supportive Housing resulted in significantly greater cross-sector cost savings than “treatment as usual.” Research Brief 3

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Click here to learn more about our recent research, evaluations, analyses, and activities.

Data Management and Analytics Center (DMAC)

DMAC provides data management and analytics support to researchers at the University at Albany within the Center for Human Services Research. Our customized research support services include: consulting, research partnerships, and workshops.

Scholar's Archive

Find all of CHSR's reports, research briefs, and publications in our Scholars Archive page.


CHSR creates and hosts dashboards demonstrating project implementation progress and outcome achievement through interactive data visualizations in Tableau dashboards. Click above to view our public dashboards.

Contact Us

Center for Human Services Research 
135 Western Avenue
Albany, NY 12222
Phone: (518) 591-8615
Fax: (518) 442-5732
Email CHSR

Staff Directory