2.0 Student Outcomes
2.1 Student life
A critical element in Albany’s strategy for attracting and retaining high-achieving students is investment to ensure a high quality, vibrant, and relevant academic program (see §§3 and 5 below). Further, the institution prides itself in offering an integrated, comprehensive community experience for students, and the University at Albany campus has a long tradition of breaking down barriers that often exist between a student’s academic and residential life. In recent years Albany has made positive changes in the delivery of student services, knowing their direct impact on the academic program and the link between student satisfaction and the overall experience at Albany. In addition to consolidating undergraduate student services so as to make them more “user-friendly,” current initiatives include upgrading and transforming the technology in classrooms and other teaching spaces, and implementing a new degree audit system.
Albany continues to follow an aggressive rehabilitation schedule for its residence halls and the University’s Auxiliary Services have been restructured to improve the quality and variety of food throughout the institution. Albany will continue to address campus quality of life and health and safety issues; strategies will include:
· Continue to enhance the Faculty in Residence and Faculty Associates Programs;
· Continue to enhance programs and special events offered to attract and retain Presidential Scholars;
· Continue to enhance New Student Orientation;
· Further refine Project Renaissance, monitoring its effect on retention, student satisfaction, and academic performance. (Approximately one-fifth of the freshmen class (400 students) participates in Project Renaissance, an interdisciplinary living-learning, technology-enhanced, freshman year educational experience. The format is comparable to that found in a small, liberal arts college, yet in a dynamic environment with access to all the resources and advantages of a large research university.);
· Continue to offer personal development workshops and special events in response to student needs and interests;
· Continue to provide guidance and assistance to students who seek to take responsibility for organizing their own co-curricular and cultural activities; and
· Establish an intergenerational living community to enhance the institution’s ability to attract and retain graduate students with children, and to provide opportunities for retired faculty to continue to be active contributors to the University’s intellectual environment.
Albany’s move to Division I athletics, which System Administration supports, is consciously designed to help achieve a series of educational, public service, and campus life goals. The University expects that it will raise the visibility of both the campus and the State University, assisting in recruiting students (especially from out-of-state), strengthen town-gown relations, and bolster community support, ultimately translating into stronger ties with alumni and enhanced fundraising. The University is committed to monitoring the effects of this ambitious move and the extent to which these goals are reached.
System Administration will endeavor to assist the University at Albany in measuring the extent to which Division I athletics influences the decision to enroll at Albany and the extent to which it contributes to students’ collegiate experience by examining the possibility of including one or more appropriate items in the SUNY/ACT Student Opinion Survey. The University will also collect attendance data to measure the extent of campus and community involvement in Division I athletics. In addition, the campus will provide to System Administration its annual reports on the retention and graduation rates of student athletes as well as its federally-mandated athletic program participation and financial support data.
It is important for System Administration to join the University at Albany in seeking legislative and other support for its Division I athletics initiative.
· The campus will submit a five-year report (by 2004) to System Administration documenting the costs and benefits of Division I athletics at Albany, including a summary of the assessment of these and other goals.
2.2 Retention/graduation rates
Albany’s first-year retention rate is strong and can be expected to improve as the incoming class is strengthened, and the University’s graduation rate compares favorably with other public institutions across the country. Albany’s three- and five-year goals for undergraduate retention and graduation are as follows:
Current
3-year goal
5-year goal
First year retention rate
84.2%1
87%
89%
4 year graduation rate
6 year graduation rate
49.66%2
66.28%2
51%
68%
54%
70%
1 Fall 1997 cohort; 2 Fall 1992 cohort.
2.3 Student/Alumni satisfaction
Albany scored below the SUNY average overall, and on a number of measures, on the 1997 Student Opinion Survey, although there was general improvement from the 1994 Survey. Both campus and System leadership expect that Albany’s scores will improve in subsequent administrations of this instrument as the initiatives described throughout this Memorandum come to fruition.
· Particular improvement is expected in:
- academic/classroom experiences;
- course availability/registration;
- student-faculty & staff relations;
- academic facilities and grounds;
- placement services; and
- residence halls.
· As a part of its ongoing efforts to improve academic advising, Albany will continue its implementation of the Degree Audit Reporting System (DARS), an innovative tool that allows students and their advisers to quickly obtain a clear picture of a student’s progress towards his/her degree.
Regular and systematic surveys show that alumni highly value their experience at Albany. The results of the 1998 SUNY Alumni Outcomes Survey, which sampled 50% of the classes from 1991 to 1994, reveal a solid level of satisfaction among Albany graduates. Their overall rating of the University is 3.94 on a five-point scale, just below the average for University Centers of 4.06. Albany fared satisfactorily in most areas on an absolute scale, while generally lagging behind the average for University Centers in quality of academic programs (3.96 vs. 4.11), opportunities for student/faculty interaction (2.92 vs. 3.11), cultural/ fine arts/speaker programs (3.27 vs. 3.47), and computer system/services/equipment/labs/etc. (3.09 vs. 3.24). Perhaps the most telling response is that 94% of the responding alumni would recommend the University to someone who asked their opinion, although only 40% would do so without reservation (vs. 49% for all University Centers).
The positive response of alumni to their educational experience has been important to the University in building a strong response to the Annual fund. Over 32% of alumni contacted for the Annual Fund contributed last year. The University’s challenge is to build on this heritage of broad goodwill and approval, and to create a major gifts program that provides significant philanthropic income. Albany has begun to do so, creating high-level Annual Fund clubs at the School and College, even the departmental, levels. These clubs provide higher philanthropic income than standard Annual Fund gifts, build on the alumnus’ natural affinity for her or his particular academic experience, and create natural opportunities for the identification and cultivation of prospects for significant gifts.
2.4 Post-graduate success
Currently, approximately 40% of Albany’s undergraduates proceed immediately to graduate school upon graduation, and approximately 70% receive a graduate degree within ten years of their undergraduate graduation. Further, according to the 1998 Alumni Outcomes Survey, 75% of responding alumni indicated that a graduate degree was a lifetime goal for them. Albany is committed to maintaining this high level of post-graduate success.
The University at Albany collects and maintains information about the placement and career paths of Ph.D. students. The quality of the career paths of Albany doctoral students is assessed primarily in terms of indices such as the quality of the academic research and private institutions to which they receive initial and subsequent appointments; awards and honors conferred; and the number and quality of their professional publications. The data show that Albany doctoral students place well after graduation, becoming active members of their profession and joining faculty and researchers at other institutions within New York State and beyond.
2.5 Assessment planning
The University at Albany is widely known and highly regarded for its longstanding commitment to assessment, and has served as a model for best practices in this area. In 1978, Albany launched a series of student cohort studies that placed the campus in the forefront of assessment research. These assessment efforts, which have been conducted on a continuous basis ever since, have given the University a rich array of evaluative databases, including student opinion surveys, cohort studies, and alumni studies. These centrally-administered assessments are complemented with a wide array of evaluations carried out at the departmental level.
· Albany is committed to a five- to seven-year cyclical review process for all undergraduate and graduate programs; this will include continuation of the doctoral program review process (instituted in 1997-98).
The University has established a number of ambitious goals to pursue in student outcomes over the next several years. Many of the program strategies and initiatives for achieving these goals have been launched. Albany looks to System Administration for support in the administration of the SUNY Alumni Outcomes Survey.
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