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University at Albany
Center for Technology in Government
Educational Administration and Policy Studies
Organizational studies; research methods; the role of information in organizational action and innovation
Campus phone: (518) 442-3766
Campus email: firstname.lastname@example.org
As deputy director, Dr. Cresswell works with a variety of government, corporate and university partners to conduct applied research projects on the policy, management, and technology issues surrounding information use in the public sector.
He began working at CTG as a senior research fellow in 1994 and most recently served as interim director. One of his major contributions has been his focus on return on investment for government information technology and addressing the core issue of determining public value. In addition, Dr. Cresswell's efforts have been directed at problems of interorganizational information sharing, knowledge networks, and IT impacts on practice.
Dr. Cresswell has been at the University at Albany since 1979, with faculty appointments in Educational Administration and Information Science. Prior to arriving at the University at Albany, Dr. Cresswell served on the faculties of Northwestern University and Carnegie-Mellon University, and as a Faculty Advisor in the US Office of Management and Budget. In addition to research and teaching in the US, he has worked in information system and policy analysis projects in Africa, Asia, the Middle East, and Caribbean.