Email Accounts Getting a Security Upgrade

ALBANY, N.Y. (May 24, 2018) -- ITS is gearing up to improve the security of university email accounts. The added layers of protection should help to protect your data and thwart would-be cyber thieves.

UAlbany ITS login screen
UAlbany is improving the security of university email accounts by upgrading the authentication process.

The first phase will introduce a more seamless user experience when navigating from one Microsoft application to another. As the process is rolled out, email users will be prompted to sign into their accounts through the University login page. This step will need to be repeated from any device where you are accessing your email. You should only be prompted one time to complete the login.

The second phase, coming this summer, ITS will roll out a ‘2-Step Login’ process for email. Similar to what you access a banking website, you will be prompted to enter your credentials, and then take the additional step of receiving a one-time code, text, call or push notification to complete your login to your email.

This ‘2-Step Login’ process goes a long way toward protecting email accounts from becoming compromised, such as the recent phishing attack that impacted more than 500 student accounts.

As always, any questions can be directed to the ITS Help Desk at (518) 442-3700, or submitted online through the ITS Help and Support website.

ITS, or Information Technology Services, is the centralized provider of campus technology at UAlbany. ITS is responsible for information security across the University’s three campuses, which includes a wide range of technical, administrative, and physical controls designed to prevent and detect loss, damage or exposure of campus information assets while preserving the confidentiality, availability and integrity of these critical resources.

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