Shop24

Shop24 is an automated convenience store that is self-contained, refrigerated and designed to enable 24/7/365 purchasing.  Shop24 delivers more than 150 items, including frozen entrees, fresh fruit, and personal care products. 

Can my SUNYCard be used for Shop24 purchases?
How does the machine know what SUNYCard funds to deduct for purchases at Shop24?
What if my SUNYCard was lost or stolen and then used at Shop24?
Where is Shop24 Located?
What should I do if there is a problem with Shop24?

Can my SUNYCard be used for Shop24 purchases?

Yes.  Students can use Munch Money, Podium and Campus Gold funds on their SUNYCard to purchase beverages and snacks from Shop24 24 hours a day / 7 days a week.
Faculty and staff can use Podium funds and their Faculty/Staff Dining Plan for purchases via their SUNYCard.

Cash is also accepted at Shop24.

How does the machine know what SUNYCard funds to deduct for purchases at Shop24?

SUNYCard purchases made at Shop24 are deducted from your SUNYCard account balances in the following order, depending on the availability of funds:

  1. Munch Money
  2. Faculty / Staff Dining Plan
  3. Podium
  4. Campus Gold

If you have rollover Munch Money from a previous semester, only that balance will display when you use your card at registers and vending machines, until the rollover is exhausted.

What if my SUNYCard was lost or stolen and then used at Shop24?

You are responsible for ensuring the security and safety of your SUNYCard, just as you would your credit card.  Refunds are not provided for fraudulent use of SUNYCard funds.  However, for your financial protection, spending controls are in place for excessive SUNYCard purchases made at Shop24.  If your SUNYCard is used frequently at Shop24, you will receive an email alert from SUNYCard@albany.edu informing you "your card has excessive vending usage and is temporarily suspended from vending purchases."  The email message will be sent to your official University at Albany email account and is intended to notify you of excessive usage so that you can immediately deactivate your SUNYCard online because your SUNYCard is lost or stolen.  Your SUNYCard can be deactivated by going toMyUAlbany.

Where is Shop24 Located?

Look for Shop24 on the west side of campus, near the Social Sciences Building bus stop!

What should I do if there is a problem with Shop24?

Call Next Generation Vending Service at 877-644-8363 or customercare@nextgenerationone.com

NOTICE!

This Shop is under 24 hour surveillance; multiple cameras are installed on all sides of the machine.

The Grand Opening Celebration - October 19, 2013

     
     
     
     
     

Installation - September 2013