Work Order System Suppport
We have recently upgraded our Work Order System to the latest version, 5.2.3. The functionality will remain the same, however, the software will have a new look and feel and will include several software enhancements.
Note - For data/phone requests please contact the Telecommunications HelpDesk at 7-3800, M-F 8:30am - 5:00 pm
or Email them at firstname.lastname@example.org.
Step 1 - Getting Started
Please read instructions for entering Customer Requests in AiM.
Step 2 - AiM Login
To login, please click on your respective link below (most likely Customer Request):
Default Work Order User Account Settings: (all lowercase)
- username: first initial and last name (i.e. Amy Campana - acampana)
- password: customer
If you do not know your login information, please email Facilities IT Support.