Fall office hours begin Monday, August 17th as follows:
Phones and walk-in service: 10:30 - 3:30
Phones and walk-in service: 10:30-12:30
(Please note the office is open everyday from 8:30-4:30; during the times phones are off above, staff are working on emails, follow-up and outreach. Basic information is available at our service counter during this entire period of 8:30-4:30).
Can't see your Financial Aid Award? Click here!
Fall Billing will begin on or about July 20th and due August 15th.
For more detailed information about billing and payment plans, click here.
Summer Financial Aid questions? Click here!
Student Health Insurance Plan (SHIP) questions? Click here!
- Your student must be registered for at least 12 credits (once registered for at least 12 credits it may take up to 48 hours for the systems to recognize the registration).
- Be sure to use the nine digit UAlbany ID# (begins with two zeroes) not the net ID#.
- It may take several days for your account to reflect your compliance with the waiver. Under the Health Insurance charge on the student account bill you will see a credit in the exact amount as the $479 ($671 for the Spring term) health insurance charge.
- Once the waiver is approved an e-mail confirming waiver acceptance will be sent to the student’s UAlbany e-mail address.
Note: If you completed the waiver in the Fall term you will not have to complete it again for the following Spring term. However, if Spring is your first term, or you have not completed it in the prior Fall term, you will have to complete it for the Spring term (the charge is $671). Also, you must complete the waiver each year!
All inquiries about the Student Health Insurance should be directed to email@example.com
You will need to submit an online waiver to avoid the Health insurance charge.