Student Financial Center

Financial Aid/Student Accounts/Bursar

Offering one-stop assistance to students and families in matters related to financial aid, billing and student financial accounts.

NEW FEE AND TUITION  

The new Academic Excellence Fee, applied to all students attending a SUNY University Center, and the increase in tuition for Undergraduate, Out-of-State students were recently approved by the Governor as part of the UAlbany 2020 Plan. Signed in December, the Plan is similar to those signed previously at Binghamton, Buffalo, and Stony Brook Universities. The University at Albany remains committed to providing a quality education that is affordable for its students.   Please visit NYSUNY 2020 Final Narrative for additional information regarding the University at Albany’s 2020 Plan.  

SPRING 2013 E-BILLS HAVE BEEN ISSUED  

Please refer to emails sent to your @albany.edu email address for notification and information regarding this new fee and your Spring charges; visit www.albany.edu/studentaccounts/fees.php

This Academic Excellence Fee is mandatory for all SUNY students attending a University Center. The funds are used to provide resources necessary for maintaining quality academic and student success programs.

NOTE- SFC Contact Hour Changes!!!

January 2nd – January 17th

General office hours: 8:00AM – 4:00PM

Monday – Thursday:

Phones and Lobby: 10:30AM – 3:30PM

Friday:

Phones and Lobby: 10:30AM-12:30PM

Please Note: The office is open between 8AM – 4PM as noted above and students and families can use our public service computers and receive basic assistance at our customer service counter during this entire period.

The minor periods where “phones and lobby” are noted as closed allow staff to manage the considerable email volume, follow-up requirements and other projects as needed.

Please check www.albany.edu/sfc regularly for current office hours or special closing notices

How to Authorize your Financial Aid to Pay Other Charges: FA2PAY instructions can be found here. Student Alumni Partnership Charge: If you do not wish to support this program, you must request a refund each term prior to the deadline.

Last day to request a refund for Fall 2012 is October 15. To learn more about the benefits of the program or request a refund, visit the website at the Alumni Association: All questions should be directed to the Alumni Association at 518.442.3080. Undergraduate students please note update in regards to the Direct Loan Program for the 2012-2013 academic year. Interest Rate:

According to Legislation passed by the US Congress, the interest rate on Direct Subsidized Stafford Loans for undergraduate students will remain at a fixed interest rate of 3.4% for another year (Academic year 2012-2013). 1098-T Information

Fall 2012:

It's FAFSA time again! If you plan to use financial aid for the coming Summer, Fall or Spring term/s, you need to apply for financial aid again by following the instructions at http://www.albany.edu/financialaid/apply_main.shtml. Reminder; this will be the 2012/2013 aid year.

Note: You can receive assistance via the FAFSA Assistance Hotline - see below

Spring 2012:

FAFSA Assistance Hotline HESC's special FAFSA Assistance Hotline, 1-800-808-1790, offers live help for your students and their parents each Tuesday and Thursday from noon to 5:00 pm to answer any questions about completing the Free Application for Federal Student Aid (FAFSA).   The FAFSA Assistance Hotline continues Tuesdays and Thursdays from noon - 5:00 pm through February 28 to promote Student Financial Aid Awareness.   Students and families can  call the FAFSA Hotline:1-800-808-1790 Tuesdays and Thursdays from noon - 5:00 pm ·   and   Email anytime at  FAFSAhelp@hesc.org

SFC Contact Hours January 13th (returning to normal term hours) General office hours: 8:30AM – 4:30PM Monday – Thursday: Phones and Lobby: 10:30AM – 3:30PM Friday: Phones and Lobby: 10:30AM-12:30PM Please Note: Normal office hours during this period include 8:30AM – 4:30PM as noted above and students and families can use our public service computers and receive basic assistance at our customer service counter during this entire period. The minor periods where “phones and lobby” are noted as closed allow staff to manage the considerable email volume, follow-up requirements and other projects as needed.  

Fall 2011:

Important Notice Re: Out-of-State Undergraduate Tuition Rates Please note due to changes in tuition rates for the Fall 2011 semester, you may see two charges for tuition on your E-Bill.  The combined total is your tuition for the semester at the time your E-Bill was issued.  Future changes or actions by the SUNY Board of Trustees, or changes you make to your class enrollments could affect the amount due. If your invoice does not reflect your TAP award, your TAP award information was not available to us at the time your E-Bill was generated.  Make sure to contact the Higher Education Service Corporation (HESC) online or by phone to make sure your TAP award has the correct school code for SUNY Albany. Please continue to view MyUAlbany and epay.albany.edu for changes in your anticipated aid.                                                                                --------- SUNY Tuition Credit In late June 2011, the New York State Legislature passed Governor Cuomo’s NY-SUNY 2020 Plan, which enacts a rational five year tuition increase for the State University of New York (SUNY). In order to maintain access and affordability for students and their families, Governor Cuomo’s NY-SUNY Plan includes a SUNY Tuition Credit. As a part of this plan, if you have applied and are eligible for TAP, you will also be eligible for the SUNY Tuition Credit. Students who are ineligible for TAP for any reason will not receive the credit. If eligible, this credit will appear on your bill as anticipated aid.  

June 2011: TAP Awards 2011-2012 Please note:  When reviewing your financial aid, you may see a TAP award posted to your account but no additional aid (i.e. Pell, Stafford Loans). We will begin packaging returning students late June.  You will receive an email notification once you have been packaged, it will instruct you to log on to My UAlbany to accept or decline your aid.

New Phone and Lobby Hours now!

Monday - Thursday: 10:30 AM - 3:30 PM / Friday: 10:30 AM -  12:30PM

Please note; this minor change in direct contact hours is to allow us to continue working on improvements to all Student Financial Services. For more detailed information about this change, please view the SFC Announcements

Winter 2011 / Spring 2011 Invoices are now available on at epay.albany.edu!

Please visit epay.albany.edu; here you will find the fastest and most convenient way to view and pay your tuition and fees; or to set up a payment plan.

Some helpful reminders:

The due date for this first Winter / Spring invoice is January 15th, 2011.

Your most recent invoice will only reflect the charges, payments and financial aid that were current at the moment invoices were generated.

Students should monitor their MyUAlbany accounts often to compare the real-time / current balances and account changes (i.e. room and board, charge adjustments, anticipated aid, etc.) to the most recent invoice.

Authorized users may also view real-time / current account information under the "Current Account Status" tab at epay.albany.edu. Please see http://www.albany.edu/studentaccounts/pay.php for more detailed information.

If the invoice amount is different than the real-time balance due to any changes noted above you may pay the lower of the two amounts.

Please be certain to review subsequent billings (on or around the 20th of each month) to determine the adjusted balance; if any.

Finally; be sure to monitor the "Important Notice" section within MyUAlbany for any potential outstanding items needing the student's attention.

Final Fall Invoice - November 18th

The final Fall 2010 invoice was issued on November 18th with payment due on December 15th. Please view your most recent E-Bill on E-Pay to ensure your account is paid in full or to determine if any balance is due.  

 

Most Common Questions

  • Student Financial Center
    Campus Center G-26
    1400 Washington Avenue
    Albany, NY 12222

  • Phone:  (518) 442-3202 

    Fax: (518) 442-5295

    Email: sfc@albany.edu

  • Fall Hours

    Lobby

    Mon-Thu 8:30am - 4:30pm

    Friday    8:30am - 12:30pm

    Phones

    Mon-Thu 10:30am - 3:30pm

    Friday 10:30am - 12:30pm

    Please note: The Office is open Monday - Friday from 8:30AM - 4:30PM.

    SFC Staff are working on other priorities during the "offline" periods (e.g. emails, follow-up, out- reach) in order to provide extended services. However, students and families can use our public service computers and receive basic assistance at our customer service counter during this entire period.

  • Bursar Counter Hours

    M-F 8:30am - 4:00pm