Students can receive their refund sooner by signing up for E-Refunds, and avoid waiting for a refund check to arrive in the mail.
Click here for E-Refund setup instructions.
Click here for a Step-by-Step video on how to setup your E-Refund account.
E-Refunds can be set up to be deposited into a checking or savings
account. Please note that you cannot have E-Refunds sent to a Credit
Card. Authorized users cannot set up E-Refund accounts, only students
can set up an account for E-Refunds.
Please have your routing number and account number handy when setting up your payment profile. These numbers can be found on your checks and/or banking statements.
If you see on your MyUAlbany page that an E-Refund was issued to you
more than three business day ago, but you have not yet received it,
please check that your routing and account numbers are correctly entered
on epay.albany.edu. If so, please call your bank to see if they are
holding any credits for your account.
E-Refunds with incorrect account information are returned to the
University and the funds are then re-posted to the student’s account. A
paper check is then written and the student is notified via e-mail. This process usually takes two weeks.
For questions about setting up an E-Refund account, please contact the Student Financial Center at (518) 442-3202, or send an e-mail to SFC@albany.edu.
E-Refunds are credited electronically to the checking or savings account you designate on E-Pay. Most refunds appear in the account within 48 hours of transmission, and avoiding a wait for a check to arrive in the mail.
Sign up for E-Refunds on our E-Pay website at http://epay.albany.edu/.
You will need to create a Payment Profile and designate that refunds be sent to this particular savings or checking account. Please confirm that your savings or checking account information is correct before saving. Your routing number and account number can be found on your check or bank statement. E-Refunds that are sent to students with incorrect account and/or routing numbers are returned to the University and will cause a delay in receiving your refund. You can find a detailed Step-By-Step video here.
Please note that credits created by receipt of a PLUS loan cannot be sent electronically.