Office of Student Accounts
The Office of Student Accounts provides students, parents, university departments and external agencies with the highest standard of customer service regarding all aspects of university billing and payment activities. Our mission is to ensure that tuition and all fee related funds due to the University are billed, collected and posted in accordance with the policies and procedures outlined by the State University of New York, New York State and the Federal Government
The specific responsibilities of the office includes, but are not limited to, the issuance of tuition and fee invoices, including third party billings; maintaining and ensuring the accuracy of all student financial records; the processing of all payments including waivers, scholarships and federal and state student aid funds; the issuance of student financial refunds as appropriate; review and approve the resident status of students for tuition billing purposes; spearhead all university collection efforts, including the management of payment plans and receivables; and meet the financial objectives of the university at large.
Note: E-Bills are generated on or about the 20th of each month and are due the 15th of the following month. Paper invoices are not sent.
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1098-T Forms
1098-T forms have been mailed out. For more information, click here.
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Epay and Blank Screen Logins
Some attempts to log into epay have resulted in blank screens. If this happens to you, click on the compatibility button to the right of the web address bar, and try your login again.
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Fall 2012 Tuition Rates
Fall 2012 tuition rates are now posted. Fees TBD.
Note: E-Bills are generated on or about the 20th of each month and are due the 15th of the following month. Paper invoices are not sent.
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First Summer Invoice
The first summer invoice will be issued May 21. Payment is due by June 15.
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Advanced Registration
Advanced registration for Summer 2012 and Fall 2012 begins March 28.
Note: E-Bills are generated on or about the 20th of each month and are due the 15th of the following month. Paper invoices are not sent.
Student Health Insurance Plan (SHIP)
Starting Fall 2012, all full-time undergraduate students must carry health insurance. Only students demonstrating existing health insurance coverage can waive out. If you do not submit proof of coverage by completing the waiver form, you will automatically be enrolled in the University's Student Health Insurance Plan (SHIP) and the charge will be automatically billed to your student account. To prevent the charge from appearing on your first tuition E-Bill in July, you must submit your waiver prior to July 13, 2012. Waivers for Fall 2012 may be submitted now through September 10, 2012. If you submit an approved waiver after the SHIP charge has been added to your student account, the charge will be adjusted off your account within 7 business days. To avoid being charged for the UAlbany Student Health Insurance Plan (SHIP), you must WAIVE OUT of enrollment annually. Visit UAlbany Student Health Insurnace Plan for full information and to complete your Waiver.
Please Note: You must be registered as a full-time student for the Fall 2012 semester before attempting to submit the waiver in order for it to process.
Epay and Blank Screens on Login
Some attempts to log into epay have resulted in blank screens. If this happens to you, click on the compatibility button to the right of the web address bar, and try your login again.If you are still unsuccessful, call SFC at 518.442.3202 or email epay.albany.edu with the following information:
- Internet Browser type and version (select Help>About) in your browser.
- Source Number (right-click the mouse on the white page; select "View Source" from the middle of the pop-up menu; and look for a number that appears like this: <!-- SN 344 -->).
- Student Accounts Home
- Cost of Attendance
- Bills and Payments
- Refunds
- E-Services
- Charges for Withdrawing or Dropping Courses
- Residency Requirements
- Frequently Asked Questions
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