Frequently Asked Questions

We are located at 400 Patroon Creek Blvd., Suite 104. We are near the Uptown Campus, and a free shuttle service is available where buses make stops regularly throughout the day at Collins Circle and the Science Library. Also, there is plenty of free parking available for those students who elect to drive to our office. We are downstairs from the Health Center, which is also located in the same building.

Services are provided by experienced mental health professionals, including licensed psychologists, a health educator, and advanced doctoral trainees in clinical and counseling psychology programs.

Individual counseling for registered UAlbany students is already covered by tuition and student fees. So there are no "out-of-pocket" payments.

Yes. Student visits and conversations do not become part of any other University record. However, there are 3 exceptions, where confidentiality might be waived: (1) client is in immediate danger to self or others (e.g. suicide or homicide); (2) suspected child abuse, neglect, or maltreatment; and (3) in legal cases, information that may be subpoenaed by the court.

Yes. We refer our clients for assessment and medication treatment to practitioners in the University Health Center.

Most of the time, students can be helped in 4 visits. We typically do not work with students long-term (i.e. an academic year) unless deemed necessary and we have the resources to do so. We have found that most students respond to brief intervention quite well, given their hectic schedules and reasonable desire to have a concern alleviated as soon as possible.

A student can request an appointment via phone, or by visiting us in person.

The University Counseling Center is diverse by race, ethnicity, culture, language (English and Spanish), age, gender, sexual orientation, disability, and religion. All of our staff have training in providing culturally competent services and are committed to working with all students.

Yes. We have bilingual (Spanish speaking) staff.

Yes. Please click on the links below if considering a medical withdrawal for psychological reasons.

Medical Withdrawal Brochure

Withdrawal and Readmission Website