Official transcripts contain a record of all courses and grades from the University at Albany. A transcript may be sent only at the request of the student for his or her own academic record.   

TRANSCRIPTS CAN NOT BE ISSUED FOR STUDENTS WHO HAVE A HOLD ON THEIR RECORDS.

There are two ways to order a transcript:

1) Via fax or mail by completing the "Transcript Request Form" found by clicking here. The "Transcript Request Form must be completed and faxed or mailed to the address on the bottom of the form with appropriate payment.

2) On-Line ordering:

The University at Albany has enlisted the services of Credentials, Inc. to offer our students and alumni the convenience of requesting an official transcript via a secure website Online requests offer many benefits, including:

• Expedited Service – your order will be processed within 2 business days from when we receive your authorized request.
• Enhanced Services:

1. You can submit your request 24 hours per day, 7 days per week from any computer with internet access.

2. You will receive multiple updates on the status of your request.  If there is a problem in processing your request, you will also be notified.  AND, you will receive CONFIRMATION when your order has been completed.  You may choose to have these notices sent to you via your e-mail address or your fax number, as well as receive updates via text message.

3. You will have access to standard overnight delivery from Federal Express along with tracking of the delivery.

• Hold for grades and degrees – you can tell us to hold your request until AFTER your current semester’s grades are available or wait until degree has been posted to your record.

The cost for each copy of your transcript, including the processing fee, is $8.00 and must be paid by major credit card.  The TranscriptsPlus ® system uses current web encryption technology, ensuring that your information is secure.  Online orders may qualify for “Automatic Authorization” in lieu of submitting a signed authorization form.  To qualify, your order must meet the following criteria:

• The name provided on the request and on your credit card exactly matches your name as it appears on University at Albany records, and
• The date of birth and social security number OR student identification number exactly match the information on University at Albany records, and
• You do not have any attachments that need to accompany your transcript order.

Note: We do not recommend using this on-line method if you do not know your Albany ID # and you did not submit your Social Security Number when you submitted a Web Registration Application.

If your order is not eligible for “Automatic Authorization”, a form will be sent to you via e-mail (or fax if you selected that option).  Print, sign, and fax or mail that form (along with any attachments if applicable) as detailed on that form.  Your order will be processed upon receipt of the signed form.

CLICK HERE TO LINK TO TranscriptsPlus ® Credentials Inc.


CLICK HERE TO CHECK THE STATUS OF MY ORDER - This link will direct you to the Transcript Order Follow-up screen where you can check on the status of your order. On-Line Orders Only

Updates to page performed July 14, 2009 3:43 PM