Human Resources

Benefit Carriers Directory

The phone numbers and websites listed below can be used to contact representatives of the University benefit programs.  Please retain and use these numbers for your benefit questions.

RETIREMENT AND VOLUNTARY TAX-DEFERRED SAVINGS

Fidelity

1-800-343-0860

www.fidelity.com

ING

1-800-438-1272

General Informationwww.ingretirementplans.com
UUP Opportunity Pluswww.ingretirementplans.com/custom/nysut
ORP:  www.ingretirementplans.com/custom/suny

MetLife

1-800-560-5001

www.metlife.com/suny

NYS Deferred Compensation

1-800-422-8463

www.nysdcp.com

NYS Employees’ Retirement System

474-7736 or 1-866-805-0990

Service Credit; Pension Estimates; Transfers; Vesting; Refunds; Retirement Options; Loan Information
www.osc.state.ny.us

NYS Teachers’ Retirement System

1-800-348-7298

Service Credit; Pension Estimates; Transfers; Vesting; Refunds; Retirement Options; Loan Information
www.nystrs.org

TIAA/CREF

1-800-842-2776 or 1-800-842-2733

1-800-842-2252

1-800-732-8353

Telephone Counseling Center:  general information, investment choices, taxation, retirement illustrations
Automated Telephone Service:  allocations, transfers, accumulation updates, etc.
To schedule on-campus individual counseling
www.tiaa-cref.org/suny

VALIC

1-800-428-2542

www.valic.com/suny

 

HEALTH INSURANCE / OTHER BENEFIT CARRIERS Top

CDPHP
500 Patroon Creek Blvd.
Albany, NY  12206-1057

641-3700 or 1-800-993-7299
TTY 1-877-261-1164

www.cdphp.com

EMPIRE HMO
11 Corporate Woods Blvd., Box 11806
Albany, NY  12211

1-800-662-5193
TTY 1-800-241-6894

www.empireblue.com

NYS EMPIRE PLAN
(1) United Health Care Insurance (UHC)
PO Box 1600
Kingston, NY  12402-1600
(2) Empire Blue Cross Blue Shield
NYS Service Center
PO Box 1407, Church Street Station
New York, NY  10008-1407
(3) OptumHealth Behavioral Solutions
P.O. Box 5190
Kingston, NY 12402-5190
(4) MEDCO with United Health Care
Empire Plan Prescription Drug Program
PO Box 14711, Lexington, KY  40512

1-877-769-7447 (1-877-7-NYSHIP)

Select Option “1”
TTY 1-888-697-9054

Select Option “2”
TTY 1-800-241-6894

Select Option “3”
TTY 1-800-334-1897

Select Option “4”
TTY 1-800-855-2881

1-888-333-9067

Main Number (See Options Below)www.cs.state.ny.us/ebd/

Medical/Surgical; Physical/Chiropractic; Home Equipment
UHC Provider Lists:  www.empireplanproviders.com

In/outpatient Services at a Hospital/Hospice/Nursing Facility; Pre-Certification for Hospital Admission; Discharge Planning

Mental Health/Substance Abuse Treatment
www.EmpirePlanMHSA2009.com

Prescription Drugs

 

Pre-approval: MRIs, MRAs CT/PET Scans, Nuclear Medicine

GHI HMO
PO Box 4181
Kingston, NY  12401

Albany:  1-877-239-7634
Kingston:  1-877-244-4466
TTY 1-877-208-7920

www.ghihmo.com

MVP Health Plan
625 State Street, PO Box 2207
Schenectady, NY  12301-2207

1-888-687-6277

www.mvphealthplan.com

Flex Spending Account
(1) Dependent Care Advantage Account
(2) Health Care Spending Account
PO Box 1820
Tallahassee, FL  32302

1-800-358-7202
1-800-342-8017

Fax for Claims:  1-800-743-3271

DCAA & HCSA Hotline; Enrollment Kits
Customer Service

www.flexspend.state.ny.us

MedAmerica Insurance Co. of NY
165 Court Street
Rochester, NY  14647

1-866-474-5824

Long-term Care Insurance (NYS Public Employee and Retiree Long-term Care Plan – NYPERL)
www.nyperl.net

M/C Life Insurance

473-3566

www.cs.state.ny.us/otherben/life/mclife.cfm
M/C Life Insurance Information/Bi-Weekly Cost Calculator

NYS Health Insurance Program and COBRA Administrator
NYS Department of Civil Service

Albany Area:  457-5754
1-800-833-4344

To request continuation of insurance benefits (COBRA) after employee health coverage ends
www.cs.state.ny.us/ebd/

Pearl-Carroll & Associates
PO Box 948
Schenectady, NY  12301-9861

1-800-833-4657

Personal Insurance for CSEA and M/C Employees

www.pearlcarroll.com/

 

UNIONS / DENTAL / VISION Top

Council 82 Union Office

489-8424

www.council82.org

CSEA Employee Benefit Fund
One Lear Jet Lane, Suite One
Latham, Y  12110-2395
CSEA Union Office

782-1500 or 1-800-323-2732

 

257-1000 or 1-800-342-4146

Dental and Vision Care/COBRA for CSEA
www.cseaebf.com

CSEA Membership in Retirement
www.csealocal1000.org

Davis Vision
Vision Care Processing Unit
PO Box 1525
Latham, NY  12110-2488

220-6300 or 1-800-999-5431

Vision Care for CSEA and UUP

www.davisvision.com

Delta Dental
One Delta Drive
Mechanicsburg, PA  17055

1-800-471-7093

Dental Care for UUP

www.deltadentalins.com/uup/

EyeMed Vision Care
Attn:  Out-of-Network Claims
PO Box 8504
Mason, OH  45040-7111

1-877-226-1412

Fax:  1-866-293-7373

Vision Care for M/C, PEF, and Security Services

www.cs.state.ny.us/ebd/welcome/login.cfm

Group Health, Inc. (GHI)
PO Box 2838
New York, NY  10116-2838

1-800-947-0101

Dental Care for M/C, PEF, and Security Services, General Information, Provider Lists
www.ghi.com

NYSCOPBA Union Office (NYS Correctional Officers & Police Benevolent Assn.)

427-1551

www.nyscopba.org/

PEF Union Office (Public Employees Federation)

785-1900

www.pef.org/

UUP Benefit Trust Fund
PO Box 15143
Albany, NY  12212-5143

UUP Union Office
NYSUT Personal Lines Insurance

640-6680 or 1-800-887-3863

 

1-800-342-4206
1-800-342-9810

Dental and Vision Benefits/COBRA
www.uupinfo.org/
(Also see Davis Vision & Delta Dental information above)

Membership

Revised May 2009  Top