Website Assessment for NYS Education Department
When people visit the New York State Education Department
website which contains approximately 600,000 pages, can they efficiently access the information they need and conduct the business they desire? Jenny Yuan, Professor of Information Studies, is conducting a series of usability studies to measure the quality of a user's experience when interacting with specific sections of this website. The studies will determine whether users can accomplish their respective tasks and measure the overall effectiveness of the resources available.
School, college, division or unit: College of Computing and Information
Department or subunit: Department of Information Studies
Partners: New York State Education Department